CGIG Nanshan Hotel

Il personale era super imbarazzante all'arrivo. Ho provato a fare il check-in e questa ragazza mi ha riso in faccia e ha detto che c'era un deposito di 3000 yuan per la stanza. Ho detto bene e lei è rimasta lì a bocca aperta a fissarmi con l'alito molto cattivo. Altri due ospiti dell'hotel hanno dovuto impegnarsi per aiutarmi a fare il check-in. Quando ho chiesto quale fosse il problema, in cinese, mi hanno detto che hanno paura degli stranieri....

Good hotel at changchun clean and quiet will come again certainly!

We got the deluxe room and it was big and clean and very nice. We had the breakfast buffet, there were Chinese dishes and not so much western food, but it was delicious. The kids play area was also super clean, my baby and daughter enjoyed it very much. The hot Spring was amazing and clean, overall it was a great experience, definitely will come back!

Had yet another fab experience at this great hotel! As always, this hotel offers a great escape from the city; with fab gardens, excellent food, and an endless array of activities to keep everyone happy. Beautifully appointed rooms with enormous beds and marbled bathrooms and lush toiletries. The staff here are so courteous and helpful-impeccable service. Throughout the entire facility you are greeted and guided around. A special mention goes to young Fairy for all her efforts; from check in through to check out. Our every wish was accommodated, even when I requested for a birthday cake (to surprise my friend) Fairy organised it and it was freshly prepared and delivered to the lounge, accompanied with fresh fruit! Wow! Thank you Fairy for all your hard work! This is my All time favourite now. Thank you all for looking after us so well!

We really enjoyed our trip as a family in a Deluxe room. Very convenient to use the hot springs, restaurant with delicious Chinese food, breakfast also great (not too many 'western' things though, but great Chinese food). The service both of restaurant staff and hotel staff was excellent - a big "thank you" to Mr Wang Chunsheng, who took great care of us!

房間是很大的，因為是帶着孩子出來，對房間的大小比較敏感，這個房間面積是絕對可以的！衞生收拾的很乾凈，帶孩子入住後就去温泉♨了，玩到晚上八點多才回房，房間裏多了一份水果，很貼心，孩子着急去玩水，扔的滿地的衣服都幫忙疊好了！中午和晚上都是在温泉裏面吃的，餐廳環境和衞生也很好，吃的菜品口味都不錯。晚上陪家人繞着酒店散步走了一圈，發現這個酒店是在一個風景區裏，後面就是一個很大的森林公園，下着小雨，就沒有走的太遠，想着第二天上午再去探險，可惜第二天又是中雨！衹好留到下次再來了！前台辦理入住的KIKI小姐姐服務特別周到，看到我們帶着孩子，特意給準備了小童拖鞋和小浴袍，還給了體貼入微的小禮物，特此感謝！👍以後還會再來！

酒店設施完好，房間環境温馨，迎接果盤、泡腳木盆和料包都準備的妥妥的，管家服務體貼周到、無微不至，出去泡温泉回來襪子還給洗出來晾上，太感動了！温泉環境一流，室內空間巨大，屋頂採光充足，各類植物茂盛滿園，宛如進入了熱帶森林，酒店周邊河流花草可以休閑漫步觀賞。長者泡温泉後擔心血壓升高，酒店專門給送來了血壓儀。餐廳餐食豐富，南北菜系做的都很可口。一次超常感受和體驗的住宿和温泉！

服務非常熱情，上午到的酒店提前開的房間，還贈送了小童温泉門票和小童備品，體驗感不錯。 早餐和午餐自助都挺好，孩子着急玩沒怎麼吃，性價比還可以。 唯一有點小遺憾就是營業到晚9點，時間沒管理好，孩子在休息區沒玩上。帶孩子出去的一定要把時間控制好。

必須超五星好評，服務真的太好，能根據客人需求提供不同服務，送小朋友和歡迎水果什麼的都是最平常的操作，我們定的豪華套房，房間小，要求換就給換了一個，加床給寶寶爸爸住，不需要早餐和温泉券，管家主動幫忙申請免費加，住過這麼多年各種酒店，這是服務最好的！！！沒有之一，煙花也很美