Utente ospite
3 agosto 2023
- The first room I booked was in the basement. A narrow doorway with a very bad smell and so humid like a cave Then, I negotiated with staff to change the room. They told us we must pay 400$ for a better room with a very nice sea view and it was only available for 2 days. We agreed that and paid 400$ in cash I told them not to charge my credit card, and they said Sure. Then, suddenly, after we checked out, they charged my credit card 373$ again!!!! When I called the owner, he told me Don't worry! I will pay you back your money tomorrow! Then he did not answer me again!!! When I contacted the Booking customer service, first the owner said he would investigate and care about the situation. Then HLhe said I booked 2 rooms, not 1 room, and then he said I cancel my first reservation and the second room costs much more !!!! AVOID THIS PLACE
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