Reges, a Luxury Collection Resort & Spa, Cesme

酒店挺好的

The hotel has a great design and the room was large and comfortable. The gym is also nice. But I’ve never experienced such bad service in a "five star" hotel. Here is what you can expect: - The staff is disinterested and cold, and the hotel is staffed by young, inexperienced employees. - the Italian beach restaurant is closed, although the Marriott app and hotel website still advertises it as open. The Azure bar is closed. The Safran restaurant is closed at night (also falsely advertised as open for Italian dining). You can eat only at the 'Oasis' pool bar and restaurant for lunch and dinner. - 20 minute wait for overpriced drinks in the one open Oasis restaurant, even when only 2 other people were in the entire restaurant - No one can be found behind the front desk. We arrived at 10pm and waited 15 minutes for the only employee to finish up with another angry guest. Usually the front desk was simply abandoned. - concierge was useless and unhelpful - no one approached us on the beach asking if we wanted anything. - housekeeping failed to replace glasses, coffee pods, coffee spoons and cups for multiple days. Finally someone brought replacements after we reached someone by phone. As a platinum bonvoy member, I have stayed in many Marriot Hotels. But I have to say this one did not live up to its brand and its hotel rating.

Absolutely loved our stay at Reges Çeşme! Huge thanks to miss Sibel Tunç for the wonderful service. Swim-up room = perfection, gorgeous beach, and a breakfast to remember!

A superb boutique hotel at walking distance to Cesme city center and marina, and probably the best choice around, among all. It is very convenient when traveling with two children 3 and 6, with two swimming pools, one is heated up to 27 C, if it is a colder season and a small sandy beach with no waves most of the time. Relaxing in a beautifully designed architecture and landscape is enriching the taste you have at all times. More then satisfied with the taste and choices of food and the breakfast menu. Drinks in the pool side bar are some overpriced, like about 20 EUR for a beer, in Cesme standards. But there is a live duo some days and it may worth it. Service was some slow in previous days, but looks like it is also progressing now. Hotel also has a nice small spa with good service and a small kids club and playground, that we can have some private time without kids. Being a bonvoy member, they always upgrade us to a better room without us asking it and send us welcome gifts. It is very nice to feel that they care about the returning customers and now it is our only choice in Cesme, that we even postpone our visit if the hotel is not available for those days.

We visited this property on the day it opened, I assume for the season. So we noticed there were issues with some of the parts of the hotel, like the Hamaam and showers in the spa not having hot water, the steam room not working and a few other hiccups like the heated pool not yet being heated. Apart from that the property is superb. The advantage of it being on opening day was the beach on the day was empty and we felt that we had the place to ourselves. We were well looked after in the rooms, there was a bit of an upgrade due to being a Titanium member. Breakfast was amazing. Prices for the spa and the restaurant are massively overpriced though, but it’s in line with the quality of the hotel. Be prepared for it. I would definitely recommend this hotel

We spent 3 days and 2 nights at this hotel and I am very impressed. It’s not a big property but the staff attentiveness was first rate. The beach was also nice, soft sand and calmer waters. There 2 outdoor pools and an indoor one which was handy. The report was also not full so there was plenty of space for everyone. There are 2 restaurants on site and we tried both. Murano’s is Italian and the dinner was tasty. Oasis is for lunch and snacks mainly. The breakfast spread was also an excellent mix of Turkish and western options. The marina is also just an 8 minute ride where there are plenty of options. The seafood there is really excellent. I do also want to call out Emre whose guest hospitality is out of this world. On our first day, our key card stopped working and Emre helped us resolve it really quickly as it turned out to be more than an IT issue. We also got upgraded and the view was to die for!