Hotel con piscina a Central Semarang

The room is very nice although quite small. I went with my family of three and asked for one extra towel & toothbrush but not given because of the hotel policy. It would be nice if we could have one because we only have 1 child. I recommend the hotel to relax this policy and would consider giving 5 stars. The staffs are very friendly and the breakfast is recommended for everyone to try.

One of the best hotel in semarang , really friendly and helpfull staff , the waiters are so friendly , the foods are excellent taste and good room , the hotel is so clean , for sure will come back someday... Novotel semarang is recommended for travellers

Insight room was different from the picture given on agoda, booking.com, traveloka even on their official website. Bed linen, pillow, towels got stain and the colour a bit yellowish. On their wall got a few of pencil sketched. And that make the room even look dirtier and dumped. The main thing was the bathroom. In the morning the water were so dirty, they said they were doing some repair to the water valve. And you guest what, they doing it in the morning where all the guests already wake up and need to use the toilet and we found out that the water was DIRTY with all the sands and the colour were brownish, then out of sudden the water heater also down. And the jackpot was, the water STOP running to all the rooms. THIS WAS PERFECT 😏 We already called 3 times and asked, and they only said wait for a while and keep on the water to flush away all the dirts. With out any other solutions. And that happens for almost 3 hours. They perfectly ruined our holiday with this Issue. We ask for extra towel, fyi, they only give 2 towels per room. We have 3 Children, so we asked for extra towel. We never got any problem on this even on budget hotel or at 4 or 5 Stars hotels before, You know what? After they give extra 2 towels, they asked for the existing 2 towels thats already in the room to be returned to them. We have explained to the house keeping that we have 3 kids, and of course 2 towels will not be enough (fyi, the towel is a bit thin, dont expect a furry thick towel like at other 4 or 5 starts hotel) What a silly service. Dont mention about the extra room key, they only gave us 1 room key, so we asked for 1 extra. You know what they said? We have not enough room key, so no more extra. It was a TOTAL DISAPPOINTMENT staying 1 night on 31st dec to 1st of Jan 2023 at LK Pandanaran Semarang. They charged almost 3times from their normal rate and this is what we got. We dont mind if you marked up your price almost 3times, specially during peak season, BUT PLEASE before doing that, improve your service, add more capable and professional labour to balance up with your price. Not mention about LK Simpang Lima Semarang. At their lobby, there was a water leakage, not sure why they havent done any repairing. Thats make us think that they all the SAME, at all LK Hotel Chains at semarang. But we would like to compliments the security outside the lobby area, he was very helpful, and genuinely helped us and give solutions when there were no more parking lot.

Abbiamo controllato molti hotel Aston e siamo sempre soddisfatti, ma questo... bene. Io mi accontento del punto Plus + posizione è strategica + camera è grande (con ma ...) + colazione ha molte variazioni e delizioso ... come previsto dall'hotel Aston + velocità Internet è abbastanza buono Minus - protocollo di riscaldamento libero, Molte persone camminano senza maschera e nessun personale si preoccupa - molto piccolo in tavola della stanza (sala 1115), Posso quasi mettere il mio portatile lì, voglio cambiare la stanza ma hanno detto che è completamente prenotato .. Seriamente con una stanza così grande, non farà alcun danno se fornirà un ufficio più grande - grande stanza, divano, ma la luce è davvero oscura, anche una delle lampade è rotta, scambio meccanico la bulba che porta a qualche rottura dal tetto cadere e rendere il divano sporco - Bagno è così piccolo e nessuna porta per la zona doccia così l'acqua splash qui e là - povera segnale TV di solito uso Aston Hotel, ho anche scritto questo in un altro Aston Hotel (Aston Cirebon che wayyy meglio di Aston Semarang) .. Bene, so che questo è Aston Inn (che dovrebbe avere un livello inferiore) ma non mi aspettavo di essere così diverso :)

Excellent hotel right in the heart of the city. Very convenient location. I stayed there for two nights and I would say my stay was quite pleasant. Sapcious rooms with a large sized double bed. I mean large double bed! The staff is quite polite, helpful and courteous. Specifically the Lobby / Restaurant Manager - Ms Octa. Octa helped me with lot of things right from the breakfast in the morning to get a cup of Hot Latte all the way to guiding me for the evening walkaround. On day I was to leave she suggested to get my breakfast packed as I was to leave early. Thanks much Octa for your kind help and guidance! Hope to see you next time I am in Semarang! The check in / check Out was hassle free. I would highly recommend if this is within your budget.

Ho prenotato questo hotel con app . Questo hotel situato nel centro della città di semrang chiuso da simpang lima. Quando parcheggiamo la nostra moto un po 'confusione perché nessun guardia ci può aiutare , quindi penso che si mescola tra ospite e dipendente. Inizio il check in circa le 4 :00 , credo che in quel momento sarà occupato durante il fine settimana , ma comincio con deluso per la prima impressione della squadra di front desk . Ho prenotato 1 camera grande e non fumatori ma non disponibile e offrono fumatori . Lo prendiamo ma ancora deluso, ho pensato che non avessero letto la nostra prenotazione con attenzione quando hanno ricevuto la mia prenotazione per app. Il nostro hotel è stato chiesto di copiarlo e compilare il modulo di prenotazione e di darci le chiavi, ma non ci hanno dato informazioni chiare sull'hotel. Quando siamo arrivati alla stanza, hanno detto che il mio numero era 502 e ho cercato di aprirlo, ma non ha funzionato e ho controllato la piccola busta la stanza è 503. Fortunatamente l'ospite del 502 non sapeva questo caso perché ho visto l'ospite del 502 venire dopo avermi trasferito a 503 . La camera è spaziosa e confortevole, ma durante la notte dormono, posso sentire l'ospite della prossima porta girare la TV fino al mattino perché la nostra camera ha una porta collegata. Piscina in 3rd floor non è grande ma è ok, guardando la tovagliola non l'abbiamo trovato nemmeno il cameriere non l'abbiamo trovato.Colazione al 2nd floor, il menu ha così tanta scelta, si può prendere da soli. Quando incontriamo il dipendente , quasi di loro meno ospite per salutare l' ospite a volte io prima , penso che abbiano bisogno di migliorare la loro ospite . Ho trovato solo una donna sul mio ufficio di fronte che ha una buona impressione sull'ospitalità durante il mio check-out con l'uniforme grigio, non amava le 1 donna sul mio ufficio di fronte con l'uniforme arancione durante il mio check-out che sembrava non preoccuparsi dell'ospite. Spero che in futuro si tratterà di un buon miglioramento .

Best location because it is direct access to Ciputra mall. The room is old and new retouch. Sad part is the towel, very thin, worn, and no longer in proper condition to touch human skin... can be improved...

Il meno è il parcheggio e l'accesso all'hotel che richiede ulteriori sforzi, perché passa solo attraverso il lobby, quindi è necessario camminare davanti al lobby. Sarebbe bello se avesse accesso vicino al parcheggio. Anche l'alimentazione deve migliorare ulteriormente.

I dont know with this hotel they didnt makesure they are selling room category with title and description different, im Book via online travel, the story iam choose room with label deluxe twin “BUT in description room King Bed ( i’ll attached pict ). and makesure to notes i need 1 single bed, after arrived at the hotel procces chek in. Reception only mention im booking deluxe twin actualy they never check if inside of descriptions room category single. And 2 of 3 reception argue still consist my reservation is twinn bed, if they smart they just prepare joint bed or hollywod no need to argue. I dont know with this hotel, this is one of existing hotel in this city but the staff not well train. Im very disapointed . Hope this hotel got the point. ( during im write this review im in the hotel with very disappointed ) Other things - security staff not stand by, lobby acces close no one incharge at parking area, and im bring my luggage from parking to the lobby by staircase. That very very disappointed

I asked workers to change my room because my room was too noisy due to the live music in front of the hotel. The receptionists instantly addressed the issue and introduced a new quiet room. And I asked to finish the laundry earlier than usual because I needed to leave the hotel earlier to catch the flight. And, the receptionist also handled this quickly and delivered laundries on time. I can't appreciate enough their service and hospitality.