Utente ospite
1 marzo 2024
There was lots that I loved about this hotel. The staff were all very friendly and helpful, the location is great (attached to the mall and opposite the craft centre). The food was very good, the rooms were stylish and well equipped (excellent hot shower, wifi, TV, hairdryer, balcony) and the complimentary airport transfer was much appreciated. I had chosen this hotel principally for its swimming pool which was beautiful. But I discovered that this is also used by locals at weekends. There were various soundboxes (all competing to be the loudest!), and children and groups jumping in and being very noisy. This felt like a public pool, not a hotel pool, and not a place where hotel guests can relax. I have no problem with locals using the pool, but feel that Best Western should maintain the standards displayed in the hotel. I was also unlucky to not sleep well due to a great deal of noise until after 1am from guests in the corridor/lobby, I assume from a late night in the bar.
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