Hotel a Giacarta centrale

"The best location. Alot of shopping mall within walking distance. There is a small convenience store at the lobby of the hotel, which is a plus point. The spa located within the hotel was a great addition also. I had a good massage at the spa. Breakfast was OK-OK.. we stayed in a 3bedder rooms. Huge space. Individual room was spacious too.. ample space for our luggage & praying space. Each bath room has hair & body shampoo. All is good. I am satisfied with my stay."

"Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5"

"Overall, the service is good, but the facilities are quite old, especially in the bathroom. Aircon not cold, but everything is fine after they fixed it. Credit for location...just walking distance to Pasar Tanah Abang."

"Vicinissimo alla sala espositiva e ricca colazione. L'atteggiamento del personale nei confronti del servizio è molto buono C'è un supermercato e uno snack bar al piano di sotto."

"È tutto fantastico, l'hotel ha un buon standard, il parcheggio è buono, il check-in non ha problemi, la camera è grande e spaziosa, solo la porta non è insonorizzata, è un po' fastidioso sentire altre persone parlare davanti alla porta. Ma nel complesso è davvero un posto fantastico e un ottimo hotel. Sicuramente consigliato per il prezzo."

"Ho soggiornato all'hotel ashley Tanah abang con i miei genitori e abbiamo avuto una splendida esperienza. Le camere erano pulite e confortevoli, il personale era molto amichevole e la posizione era conveniente. Solo a piedi dal centro commerciale Tanah Abang. syurga membelli bellah boat ibu-ibu. haha. IVA, È un hotel amico della famiglia dove tutti si sentono a posto. Molto consiglia per una vacanza familiare!"

"I’m considering my self as regular guess because every time I went to Jakarta this hotel always be my only choice base on strategic location & of course the hotel cleanliness. But this time I feel it would be great if they maintain the cleanliness. Upon enter the room I realise there’s some stain on the carpet and the towel looks dirty. And for the breakfast choice would be better if more varieties (more choice of western) since some of the guess is foreigners. And it would be better more amenities too. Thanks!"

"Situato sopra il centro commerciale Thamrin, quindi lo shopping è molto atteso. Vicino a Plaza Indonesia e Grand Indonesia, quindi altro shopping lol. È in centro, quindi è facile andare ovunque. Tuttavia, potrebbe essere un po' confusionario per i viaggiatori (a volte l'autista del Grab) perché si trova al piano 6. Bisogna guidare fino al piano 6, oppure scendere al Lobby Ladies Market e prendere l'ascensore sul lato sinistro della hall del Ladies Market. Ho visto alcune persone confondersi ed entrare nella hall del Ladies Market (verso la zona commerciale Thamrin), scambiandola per la hall dell'hotel Amaris."

"Ho soggiornato in questo hotel perché c'era un concerto nella zona di GBK. Se hai un evento, in particolare un concerto nella zona di Senayan, allora questo hotel è la scelta giusta per soggiornare con una tariffa conveniente e a pochi passi da GBK e dai centri commerciali (Plaza Senayan, Senayan City). Ma essendo un hotel a 3 stelle, non aspettarti le ”grandi” strutture o servizi, purché ci sia un posto comodo e pulito dove riposarsi e fare una doccia."

"The hotel staff are excellent. Friendly and service orientated.   The facilities at the hotel is great. Good and varied F&B restaurants. The pool and garden on the 5floor excellent. Great place to relax and chill out. There are many other hotels in the area where the Grand Hyatt is located. The thing that stand out most for the Grand Hyatt is the excellent service and friendly staff. The Grand Hyatt is my first choice of hotel when I am in Jakarta."