Four Points by Sheraton Jakarta Thamrin

I recently stayed at Four Points by Sheraton Jakarta Thamrin and had a pleasant experience overall. The hotel’s location is one of its biggest advantages—situated right in the heart of the city, it was incredibly convenient for both business meetings and exploring nearby shopping and dining options. The check-in process was smooth and the staff were courteous and professional. My room was clean, well-appointed, and comfortable, with all the basic amenities you’d expect from a Four Points property. The bed was especially comfortable, ensuring a good night's sleep after a long day. Breakfast was decent, with a variety of local and international dishes, though the selection could be a bit more varied for longer stays. I also appreciated the fast and reliable Wi-Fi, which made working remotely easy. Overall, Four Points Jakarta Thamrin offers good value for money, especially if you're looking for a centrally located, no-fuss hotel with dependable service. I’d recommend it for business travelers or short stays in the city.

Hotel currently under renovation so can be noisy and dusty.  Building seems retrofitted so looks a little old.  Faces busy main road so can get quite noisy even with ear plugs provided by hotel.  Breakfast selection is limited.  Overall, service above average but infrastructure below.

Comfort, staff superb friendly

The services at the hotel were excellent. We enjoyed the fitness facilities and dinner offerings, which were both of high quality. The staff were exceptionally welcoming—their smiles were like sunshine, and it was evident that they are well-trained and dedicated to providing a positive guest experience. However, I was not entirely satisfied with the room. It had a large pillar in the middle, which was inconvenient and affected the overall layout. Additionally, the room was quite noisy throughout the day and night due to heavy traffic outside the windows. To make matters worse, it seemed that part of the hotel was undergoing renovation during my stay, and the constant noise from electric hammers was disruptive and made it difficult to relax. Despite these issues, I was so impressed by the professionalism and warmth of the staff that I convinced two of my colleagues to switch to your hotel for their stay. The well-trained team truly made a difference and left a lasting positive impression.

Will not return to this hotel anymore. My first time to stay at this hotel but am disappointed by the level of service at check in. The hotel is in a sad situation it looks gloomy and without any feel of welcome at all. The vibe just don't feel right.

pathetic room…. there was a huge pillar in the room…. shabby room…. refurbished an old property …. not at all to Marriott standards