Park Hyatt Jakarta

Amazing venue and services! Everyone was very nice and helpful. The breakfast was very good and rich. Fully recommend going to KITA restaurant, a very high quality Japanese food. Super informative reception, willing to help with other recommendations as well. The room was amazing, especially the suites. A great value for money!

Very homy and confortable room for families. Very nice breakfast as well. Really love the service as well, very helpful as expected for a 5 star hotel.

Room was clean and spacious, breakfast was good and service was great! Overall enjoyed my stay in Park Hyatt Jakarta!

One of the newest in Jakarta to open! Rooms are fairly large even for the lead in rooms. Great service from the hotel and great views from the room overlooking the city

The room was wonderful, clean and spacious. The staff at this property are all great, they all go above and beyond to make your stay comfortable, thank you so much & stay blessed!!

Room was clean, spacious, perfect to celebrate any special occasions

I didn’t expect such unpleasant experience given that it’s a luxury hotel. Firstly, during my stay when I was in the room alone, I encountered the staff claimed to be operation manager to open my door room without any prior notice. It was later, explained that it’s because the room is under DND and almost been 24 hours no cleaning by housekeeping hence they just want to make sure we are doing fine in the room. Understand that the room bell was off and put under DND but if you were to check perhaps can ring the phone too beforehand ? Secondly, due to plans of change I requested early check out through trip.com. Long story short, the hotel due to the T&C and prepaid room. They unable to allow early check out. But in the midst of the request , they pushed the responsible to trip.com and it was later found out it was the hotel themselves whom not allow early check out. The staff was impolite too as they spoke bahasa and thought that we did not understand. Lastly, the operation manager called and indirectly try to put the blame on trip.com. After confronting, then only they mentioned is due to their management decision. Frankly, it’s a horrendous stay to me

Fantastic stay - amazingly comfy bed & dark, quiet bedroom

The service was impeccable, from the minute they picked me up from the airport to my arrival and my checkout. Rooms were huge and requests were easily accommodated which was good. But there was an issue with the bathroom amenities presented in the room and the website differs. This was promptly rectified by the front desk & hosuekeeping team. Facilities were top notch, I especially enjoyed the day & night view of Jakarta as well as the temperature-controlled swimming pool as well as the jacuzzi area in the changing room. Breakfast were good too with a variety of food offered. This is now in one of my top hotels to visit.