Hotel in zona Baitul Ihsan Mosque, Giacarta centrale

Very glad they allowed for early check in even without notice. Staff is so polite and very helpful. As for houekeeping just hope that they didn’t keep on banging on your door to do the cleaning when you’re still in the room. Food was good especially breakfast, a lot of choice and very tasty food. Buffet dinner is just ok with limited options. Location wise, it is ok. What can you expect from Jakarta right.

Stay in Grand Club Lounge . Best Service , Best Staff , Worth paying more .!!!!!! Club Manager Suzanna demonstrates the highest hospitality service and this reflects in her staff. Special mention , Club Lounge Staff who always smile and remember my husband and I . Erma , Shindy and Indah who go over and above 1 st class service . Just wonderful !!!!!! Also lovely young men Levvy , Aqmal , Ricky , Windy and Jorn who spoilt us during our weeks stay of an evening in the lounge . Wonderful food presentation daily . Special mention to Head Chef Fania who cooks the best omelets and Chef Haddy of an evening who goes over and beyond to please us. Must mention Head of Housekeeping Sumarto . House keeping did a wonderful job of keeping our room spotless and attending to our needs daily . We thank all the Grand Hyatt staff and SO look forward to returning . Will be our 15 th year of staying at this wonderful hotel . Huge Pool and Olympus Club are one of my husbands favourite attractions and mine the wonderful Shopping Centres of Grand Indonesia and Plaza Indonesia a few minutes walk . World Class Shopping . Also the wonderful front of house service of getting Silver Birds and Blue Birds regularly . We will miss you all . Catherine and Peter

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

Brand new hotel, room very big and well appointed altough no bathrobe avalaible. Breakfast buffett very bad selection and low quality. Service very bad, arriving at 0100 am after exausted 18 hours flights and got rooms at 0230 am, because cant figure out our reservation made weeks in advance, unacceptable.

Nuovo 5⭐️ situato nel centro della città che era precedentemente l'edificio di Alila Pecenongan. L'interno è stato completamente riparato (eccetto l'ascensore che io presumo? Dalla luce dell'ascensore ci sono vecchi pulsanti e bordi crusti). La prima impressione era sorprendente dal lucido e dalle luci. Il check-in era liscio ma ci è voluto un po' di tempo per il desktop front per trovare la tag bagagli. Inoltre, ho notato che l'aggiornamento di AccorPlus non poteva essere utilizzato come spazio era limitato. La stanza era sufficiente per 2 con appartamenti rinfrescati e nuovi, il lucido pulito, devo dire. Il declino è solo quando ho cercato di chiamare il servizio ospite e non ho risposto, questo è accaduto due volte. Aveva il colazione qui per 3 notti e hanno preso il colazione seriamente a Ginger Flower, piatti deliziosi e vari, ma hanno messo lo stesso menu per 3 giorni. E sorprendente, non hanno la crema di ghiaccio di Movenpick :( È stato un piacevole soggiorno in generale, ma sicuramente verranno a visitare di nuovo per vedere ulteriori miglioramenti, soprattutto per la crema di ghiaccio di Movenpick.

Caro Taufan, Vorrei esprimere la mia più profonda gratitudine per l'invalutabile assistenza che ha dato al mio passaporto. Le vostre azioni pronte ed efficaci non solo mi hanno salvato da un potenziale disordine, ma hanno anche dimostrato un livello di gentilezza e fiducia che apprezzo davvero. La vostra dedizione all'aiuto agli altri è lodevoli, e sono fortunato a aver attraversato le vie con qualcuno che è tanto affidabile quanto voi. La rapida risoluzione di questo problema ha sollevato un peso significativo alle mie spalle e sono sinceramente grato per il suo aiuto. Ancora una volta, grazie, Taufan, per avermi aiutato a recuperare il mio passaporto. Lu

Le camere erano molto confortevoli, mi piacevano davvero con le strutture dell'hotel. Sono venuto con la mia famiglia, mio figlio era molto felice e piaceva con l'atmosfera della piscina. Con vista della città, e la prima volta a Jakarta ci fa davvero piacere. Situazione vicino a ogni luogo, grazie speciali a Ibu vinna e la squadra molto amichevole.

Il stile giapponese rende la stanza comoda, ma sono piccoli. Bene per qualche giorno, fa un po'difficile. Il receptionista e l'equipaggio sono carini. È possibile ottenere te' gratuito alla reception e te' o caffè gratuito sul tetto dalle 5 alle 8 pm. Ci sono un servizio di massaggio a prezzi accessibili. Non ho avuto una vista della città dalla mia camera da letto. Anche la zona è un po' in basso, non come il cbd, ma ci sono molti cibi stradali intorno, e avvertimento aperto tardi. L'ascensore è rumoroso nel corridoio e la musica dovrebbe essere svolta un po'.

The hotel was very nice, the breakfast was amazing. The room was big, very comfortable. The only thing is that every time that I called a grab, I have to pay to the driver, because he had to pay to enter the hotel pick up location.

Marvellous place to stay Convenient location to reach other places! Connected to the nearby mall with easy access to the supermarket and other requirements. Breakfast buffet - tasty too Excellent service