Hotel in zona AQUABLIE, Giacarta centrale

La posizione e la vista sono fantastiche! Oh e il personale... vale 6 stelle. Tutti sono così gentili, amichevoli e vanno oltre e sopra per aiutare. Solo una cosa quando si tratta di strutture, l’acqua. Non ho capito perché la norma non è fornire nuove bottiglie d’acqua ogni giorno. Totale, a solido 5/5

Il servizio era assolutamente impeccabile, e siamo stati benvenuti al di fuori del nostro ufficio con un drink fresco e piacevolmente sorpresi di un aggiornamento in una stanza che guardava Bandaran. Quando entrammo nella nostra stanza, abbiamo trovato una sorpresa di compleanno che ci aspettava. Una sera, mentre cenavano al ristorante dell'hotel, ci hanno ancora di nuovo gioito con una torta speciale di compleanno. Non c'era una sola cosa che potevo denunciare su questo hotelservizio, posizione e ambiente erano tutti perfetti. Grazie a Jennifer, Shifa, Yani, Palma e Salvina per la loro eccezionale cura durante il nostro soggiorno!

The location is great 5 mins walk to Grand Indonesia and 7 mins to MRT Dukuh Atas and Airport Link Station (Sudirman BNI) The breakfast is good with superb view from 90floor. The staff is attentive. I had the best bubur ayam there. The tea option if from TWG. And the breakfast ala cart menu changes daily. More variety. My room is ay 86 floor. With 2 view. River and city view (city not so much there is another building blocking the view) but the river wiew of which the bed is facing just spectacular. Esp at night.

Excellent location with exceptional service. Everyone from the person welcoming us  at the entrance upon arrival to the last person who bid us goodbye had done so sincerely with a smile. Will definitely come back to stay!

Il servizio era molto buono e la camera era molto pulita. Anche l'ambiente dell'hotel è molto buono. Il parco acquatico è uno dei preferiti dai bambini e la piscina è molto grande. Ci sono un sacco di scelte per la colazione. Durante il Capodanno cinese ho anche fatto dei piccoli regali ai bambini dopo il check-out. Non c'è niente di interessante a Giakarta, quindi anche soggiornare in un hotel è una buona opzione. Verrà di nuovo la prossima volta!

Situato nel grande magazzino Jakarta Gold Mall, l'atteggiamento del personale della reception non è molto buono. Ho chiamato un cubetto di ghiaccio e ho detto che ho chiamato il ristorante. La moquette nella stanza era rotta e anche il divano era rotto. La colazione è delizioso e non fornisce solo cibo indonesiano, ci sono molti piatti esotici, l'attrezzatura da palestra è abbondante e c'è una sauna

This time, I won't review the hotel itself, as the whole of Indonesia already knows that this hotel is very beautiful, clean, and perfect. I just want to give a brief review of the service from the staff based on my observations, not as a guest staying there. Oh yes! Before that, for everyone's knowledge, I own a travel agency, and I booked rooms at this hotel for 2 nights for my clients, who are two VIP families from Kuala Lumpur, Malaysia. They stayed in rooms 1701, 1703, 1709, and 1711. It's usual for me to personally accompany VIP clients to their chosen holiday destination, and this time they chose to go to Jakarta and Bandung. Naturally, the Grand Hyatt was their top choice. On the morning of the second day they stayed here, I arrived at the hotel as early as 7:00 am to check if my clients had gone down to the café for breakfast, but upon checking at the front desk, it turned out they were still in their rooms. At this time, I started interacting with one of the café staff members, whose name I forgot to ask. I inquired if there was any possibility of purchasing a drink at the café while waiting for my guests to come down for breakfast. Unfortunately, the staff member said there were no transactions during that time as it was reserved for hotel guests to have breakfast until 10:30 am. Understanding the rules of every hotel, I then asked if there was a place for me to wait. He then led me to a dining table outside the café and offered me a drink. I was very surprised because he offered me a glass of hot latte (I hope the hotel does not take action against him for giving me a free drink 😁). This kind of service can truly win the hearts of customers and greatly increase the likelihood of them returning. Thank you.

Stayed here with family in the 3-bedroom apartment. The apartment was very comfortable and well-designed, with we had a great stay. The location of the hotel is top-notch. It is very central and within walking distance to a lot of the major malls - so shopping and food are all within very easy reach. Breakfast can be improved, as there weren't many options available. Will stay here again on my next trip!

As a 5stars hotel, I think it is a little bit overpriced, the hotel is relatively old. But, it is very clean. If you like a citylight view, you may like this hotel, but if you bring your own cars, just prepare to deal with the heavy traffic. Fortunatley it is very near to public transport like MRT.

La stanza era pulita, ma l'hotel vicino alla stazione ferroviaria è così molto rumore a notte