Utente ospite
31 gennaio 2023
On a positive note, the location is excellent to visit the Loire valley and its castles, a short drive from Blois, in the middle of a quiet park. The rooms, while reasonably comfortable, have nothing extraordinary or castle-like. There's a small kettle and a couple of tiny cups, no water, no mini-bar. The bathroom has just the minimum of toiletries: a tiny soap, shower gel and shampoo. No shower cap, cotton buds, body lotion, bathrobe, or slippers. It certainly does not reach the level I'm used to find in a 4-star hotel room. Breakfast is not up to a 4-star hotel. Tables covered in plastic (ugh…), with a croissant per guest on each table (hygienic?). No fresh juices, only one choice of eggs in a “boil-your-own-egg” appliance, ordinary bread. Service was also a disappointment. No information at check-in about common areas or services, other than the breakfast room. The manager and “lady of the castle” appears to have rather variable manners: with a few guests she was chatty and pleasant, with most just indifferent, and with some other peevish and rude, to the point of loudly telling off a guest because of a stain on the buffet tablecloth! The tone and contents of her answers to negative reviews here also reveal that character. Not once were we asked whether we were enjoying our stay or whether there was anything we needed, a common question, especially in a small-scale hotel. Not even at check-out did anyone ask us about our stay, so I don’t intend to “bother” them again.
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