Cresta Palace Hotel

We stayed for a week in a double room classic with balcony (2nd floor), and had an excellent experience. The views from the north-facing room of the Trais Fluors are amazing. Breakfast was very good, and the hotel service was excellent. The room was sufficiently large, and the bed was comfortable. The bathroom had a bathtub, and there's a minibar in the room. It's possible to enter and exit the hotel through the back door that leads to the parking lot and to the Celerina-Marguns gondola (using the room key/card). The gondola is around a five-minute walk from the hotel. The pool is very nice (what looks like a jacuzzi near the pool doesn't have hot water...). Some downsides: 1. If the window is open, during the day the train can be heard (not very loud). At night it's completely quiet. Probably not an issue in the south-facing rooms 2. There's only under-floor heating in the bathroom, and it's not warm enough 3. There's no underground parking 4. The in-room safe is too small for a laptop

From check-in to suggestions, meals and spa treatments, were all of the highest and unpretentious standards of attention and service. Highly appreciated were the room upgrade and friendly sincere greetings from the room service to the front desk, making one feel at home always. The decor is relaxing and à propos in every area.

This is the second time we stayed at Cresta Palace and I can only highly recommend this hotel. The newly renovated rooms are excellent, at par with most 5 star hotels in St. Moritz, and the service is exceptional, be it in the restaurant or in the reception. It's walking distance to the Celerina cable car, so no need to move the car or take a shuttle, which is not the case for most of the other hotels.

I absolutely loved my stay at the Cresta Palace and would highly recommend the hotel to anyone who is looking for a perfect stay in the St Moritz/ Celerina area. The whole team were World Class; professional, knowledgeable, helpful and welcoming. They went out of their way to make my stay memorable. The hotel is very grand and in the perfect location for skiing/ mountain biking/ walking and of course relaxing; with its large gardens and numerous bars and restaurants. The train station is a two minute walk and the gondola just 5 minutes. The facilities are exceptional- with a dedicated spa and gym (with great exercise/yoga classes) and a wonderful pool with jacuzzi, jets and sun-loungers. I stayed for 5 weeks and the whole team really made me feel at home. Special mention to the wonderful Front Office team; Luca, Nicklas, Vanessa (et al) and the fantastic breakfast team; Antonia, Alessandra, Cosmo…. And Mario, and Liv, and Uwe…and the fabulous house-keeping team and the delightful Sabrina at the Thai restaurant (which serves top-notch authentic Thai)…and so many more (sorry I can’t remember everyone’s names). I travel regularly and have never been treated so kindly. Everyone seemed so genuine in their hospitality. I believe it is the people who make a hotel successful. Just to add; if it is your first time in the Engadine region, St Moritz may be the most well known town, but I would definitely recommend Celerina as the much prettier town with far more soul and beauty than St Moritz. Thank you for the five star service and five star kindness! From Rockford and Pamela x