Hotel in zona TESDA Accredited Competency Assessment Center, Cebu

Mentre si trova vicino alla comodità di SM Cebu, gran parte dei servizi dell'hotel è qualcosa che non vede l'ora. La piscina non era pulita. Alcune sezioni della piscina erano inaccessibili. Il business center era accessibile solo per alcuni piani. Scommetto che la maggior parte erano delle suite di business class. Anche i tuoi ospiti plebei non hanno affari? La stampa è stata molto sovraccarica (@50php/pagina). L'unica grazia salvifica è stata probabilmente la palestra. Era spaziosa con attrezzature sufficienti e c'era una macchina Smith. Non vedevo l'ora di cenare al Feria ma era chiuso e mi è stato detto che è aperto solo in determinati giorni probabilmente a causa delle restrizioni di Covid. Considerando che le attività di ospitalità si stanno aprendo, mi chiedo come andrebbe questo rispetto agli hotel che offrono pasti a buffet. La colazione era gloriosa però! Le camere erano pulite. Sebbene la fornitura di articoli da toeletta sia in termini di qualità che di quantità sia piuttosto scadente con gli hotel nella loro gamma. Il servizio era ok. Niente di entusiasmante. Sul tipo di servizio che dovrei aspettarmi dalla fascia di prezzo che offre.

As the regular patron for this hotel due to their close proximity to the port area and mybus that service toward airport and close to SM mall, few changes has been notices, if your 2 person and had a breakfast you need both to go down in person can no longer pack 1 portion for your sleeping companion that lady in the restaurant is very unpolite. Check in process still not very fast and easy limited house cleaner as it take too long before can clean. They request 1000 pesos for deposit. this hotel has been very crowded now, kids running outside the room and screaming. The bed is good firm comfortable and soft pillows, spacious room bidet in the bathroom, the food is not very appeticing but a few selection.

A suggestion for improvement - to strengthen the rules in the pool especially to foreigners. My little kids were there swimming and they both asked why those young foreigners were not following the rules, they must be kicked out from the pool. Pity was the attendant who kept on reminding them.

CHECK IN - the welcome was warm. Greeted by the security at the lobby and instructed to go to 3rd floor (main lobby) for checkin. Approached the front desk and the woman I spoke with (she was the manager I guess) told me to wait because rooms are still not ready since they were fully booked from yesterday's event. A few minutes later they approched and.proceeded with checkin. They gave us a room, away from the main elevator (which I requested), but gave us the the accessible room just beside the service elevator. I guess they have overbooked because I heard someone said, ”to release the buffer rooms.” The front desk lady who assisted me was nice and courteous. The only thing that was off from that experience was the tone of voice of the lady manager. I guess the regional accent was a factor, but I can sense she was judging me for my looks because I was only wearing slippers that time, and she can't find my booking at first, because it was a last minute booking. Not really creating an issue out of that, but just saying, don't judge, and please, the tone of voice. THE ROOM - everything was great, just a basic room. PROS: A bed, the lights, there's a smart TV, water heater and 2 mugs, a pitcher and 2 water glasses, towels, toothbrush, a hairdryer, 2 rolls of tissue paper, body wash and shampoo refills, airconditioning, and a water refill station near the elevator, hot and cold water in the bathroom. CONS: they could have added slippers (even the reusable ones) because the floor is very cold. The room that was given to us had its bathroom tiles not set properly or balanced, so the water is everywhere in the bathroom instead of going to the drain. RESTAURANT - there's free breakfast at the resto called Seaedr Prime. There's not much from the breakfast menu, and the bangus was not available. It includes the main dish plus fried rice, coffee, and fruit. They had watermelons served during our 2 night stay. SERVICE - it was great. The housekeeper cleaned the room while we're away. OVERALL - I would definitely book this hotel again for a very good deal. Location is nice and I would even compare it to a Holiday Inn.

Very disappointed with our stay this time! We tried to contact the hotel directly via the given contact number to let them know we would be arriving very late many times and nobody picked up our call, the phone was ringing but unanswered. (See image) We arrived shortly after 10:20pm, once we checked in, we requested at the front desk 2x extra pillows and 2x extra large towels. These are charged extra and non-refundable. It was nice we were given the same room as on our last visit. The extra pillows and towels arrived quickly to us in the room. However the problems started there. Upon inspection of the bedding we discovered found a number of black stains on the bed sheet. Some were directly hidden under the blue decorative bed ribbon. The 2x extra pillows we requested and paid for had big orange coloured stains visible through the linen pillowcases. (See images) The 2 extra large towels we requested and paid for were old, grey and also had stains on them. (See images) It took 2 calls to front desk, and under 30mins for housekeeping to show up. Finally once everything was sorted its was over almost an hour from our first call to the front desk! We told the housekeeping team to inform the duty manager and front desk that we would like a response back. We showed the house keeping Team the images we x1had taken and informed them we would be checking out at early around 8am. Come 8am, we checked out and no response was given to us for the poor housekeeping standard during our second, one night stay. Such a same, as we will be returning to Cebu 02 to 05 Dec 2023 and have now chosen a different hotel.

I stayed here with my brother and we enjoyed our stay. It’s located very near (within walking distance) of a small mall (Parkmall, a very simple mall with a lot of food establishments a National Bookstore, and a Savemore grocery store), and fairly near SM JMall (around 2km away). The amenities are good, but I think it lacks sockets. There is one by the coffee maker, one of the lamps, and under the room phone socket in between the beds, but that one doesn’t work. Upon entering the hotel, you are required to place your bags and belongings in a tray and put it through the X-ray machine, which is good for extra safety but can feel a little bit annoying at times (I don’t like the machine flaps touching my things and just tolerate it at airports since it’s required). The staff was able to get us a room upgrade for free and followed my request of 2 beds instead of a queen -sized bed, which I requested in advance; although my request of a room near an elevator was not able to be accommodated as all the other rooms were occupied. Service is good and they were able to get me an adapter (which I tried to use to get the power socket near the bed to work), but delivery was quite slow. Overall, I would recommend bai hotel for its location, friendly staff, and amenities offered (just wish that the outlet near the bed worked).

We loved this hotel. Attached to malls downstairs made it convenient as well as their free multiple daily shuttle to Cebu’s Ayala Malls and soon to make available daily free shuttle to the airport would make this hotel a stand out. Now let’s talk about their pools, hotel view and breakfast. Breathtaking!!!! Pool staff were great on both pool location (4th and 5th floor). Buffet breakfast has all that you can ask for. The view from room to pool, to gym to main restaurant are spectacular! You will have a view of the ocean, the city lights, the bridge and the mountains. Just an amazing location. Staff were super helpful all the way down to finding the right mode of transport when we checked out. This hotel will now be our go to accommodation preference for Cebu.

It is good because the food is so good there and the view I also love the room however the room we staying the aircon is not good it has water coming out from it so the electrician come at our room also the TV is not Smart TV it should be Smart TV.