Hotel in zona Saint Joseph Parish, Cebu

Ho soggiornato con mio nipote di 7 anni e la mia camera era mio figlio in legge per 3 notti . Niente di speciale, non potevamo portare i bambini per nuotare, perché la piscina era polvere e sporco. Anche le tovaglie nella camera erano vecchie e sporche. Sembra che questi asciugamani siano per pavimenti.  Durante il nostro check-out, ho chiamato la linea O e ho chiesto poche volte l'assistenza e il trolley, in modo che possiamo portare tutto bene, purtroppo nessuno disturba a aiutare. Quando ho portato via tutti i bagagli/le cose dalla nostra stanza alla porta, c'era un personale che controllava le stanze e non si preoccupava di aiutare. Anche quando uscivo dall'ascensore, mi guardavano solo e mio nipote finché non capirono che ero così pisciato.La ricezione mi chiedeva se avessi chiamato per aiutare? Ero ancora più turbato. Ho avuto aiuto solo finché non sono arrivato alla porta principale. Mi sento male per questo esperimento.

The units were not brand new but they were very clean (no cockroaches which is important for me) spacious, and had all that we needed to make our trip comfortable. Breakfast buffet is very good. We stayed for 31 days so realistically, sometimes there will be food items that are on the repeat. What makes staying here so special is actually the staff. They are amazingly nice, pleasant, respectful and very helpful. Special mention to Seira and Joyce from the business center who responded to all our concerns in a timely manner. Then to the Puso Restaurant staff John and Mark who always greet us with a smile and made sure we had our coffee and drinks ready when we have breakfast. The location is also very good, just a few mins walk away from Ayala Mall. We highly recommend booking here.

La posizione è a piedi di distanza dal centro commerciale Ayalla, che è molto conveniente. La stanza era in generale pulita, ma i mobili sono un po ' vecchi e tiniti, sembrava sporco. La stanza che mi fu data aveva una porta che collegava ad un'altra stanza occupata da altri, e io potevo sentire le loro voci chiaramente quando parlavano e ridevano. Non mi sentivo confortevole di avere quella porta, ma, poiché stavo solo per una notte, non mi chiedevo di essere trasferito, mi sentivo come se avessero dovuto dirmi prima di darmi quella stanza. Chi pensa di prenotare qui, se non ti piace avere le porte con un'altra stanza, chiedetelo prima di entrare.

Non c'è porta nella doccia, quindi il vapore appanna lo specchio del bagno e il pavimento diventa umido, il che è terribile. Le informazioni dicevano vista mare, ma era al 9° piano. C'era un muro molto sporco dell'hotel sul lato del mare, quindi non potevamo vedere affatto il mare. La mia richiesta di un letto matrimoniale non è stata accolta. Il personale maschile è stato molto gentile.

The location is a strong point, being pleasantly separated from the bustling city area, offering a more relaxed and serene environment. The resort features a variety of amenities, including a beach, pool, spa, gym, and bar, catering to both indoor and outdoor activities. However, it's disappointing that some areas were closed, and there was a noticeable lack of maintenance in the facilities. Unfortunately, our experience with the room was quite poor. While the room was spacious, there were several issues: some lights were not working, the air conditioning unit was leaking, and there was a water interruption that affected the supply for most of our stay. On a positive note, the service crew were extremely accommodating and welcoming, which made a significant difference to our overall experience. The breakfast buffet, sky bar, and beach bar served excellent food, living up to expectations. The gym, although equipped with all the basic necessities, showed signs of neglect and was not well-maintained. One commendable aspect of the resort is its safety, especially with the high number of day visitors and foreign tourists, which adds to the feeling of security within the premises

Apprezzi quanto amichevole e rispettoso è tutto il personale. È salutato ogni volta che passa da un personale e tutti sono utili. L'unico svantaggio non è stato tutto il loro albergo è gratuito anche quando hai prenotato una stanza per soggiornare. La colazione era sorprendente, una vasta varietà e una festa disgustosa.

One Tectona Hotel exceeded our expectations during the Cebu Swing: Golf Tourism Famtour. The staff were incredibly attentive and accommodating, ensuring every guest felt welcomed and valued. The amenities were top-notch, providing a perfect balance of relaxation and convenience. The food was delicious, offering a delightful array of culinary delights that satisfied even the most discerning palates. And as for the rooms, they were spacious, comfortable, and beautifully appointed, providing a serene retreat after a day of exploration. Overall, One Tectona Hotel truly made our stay memorable and enjoyable.

Went here on a sunny Sunday and I couldn’t still get over how lovely this place is! West 35 is a 45 minute drive away from Cebu City. It might be far away, but surely it’s worth it! We actually stayed here for a night and it was just one of the best decision ever! The moment we arrive, all their friendly staff greeted us with smiles on their faces and even checking-in for our room was very convenient!! So here we go, we actually got the Basil-Suite Room for us which comes with a very comfy bed, a mini sala with cabled TV, an overlooking balcony of the mountains of Balamban. We were also in awe the moment we saw the bathroom! The walls were made up of transparent glass!! It was so good taking a bath with the views of the lush greeneries! We even also got an outdoor Jacuzzi and even a bonfire pit area which we enjoyed ourselves during the night over cans of beer. The experience was amazing! It was like we’re having our honeymoon during our stay. Haha. And not only that! Talking about the food? It was so good! The foods in Haven Café (West 35’s restaurant) do have wide range of menu from fresh salads, appetizers, and many foods that will surely be suitable to your liking at a very affordable price! If you were to ask me if I would consider going back here? The answer would be a big YES! Would never get enough of this place. So for someone who might be reading this right now, and is looking for a place to rejuvenate and escape from the bustling city life, West 35 Eco Mountain Resort is the place to be!!

Luxurious, peaceful, beautiful place to stay and visit. Great pool, restaurant and rooms. You will enjoy the natural environment and the activities like getting swimming, a massage, visiting the petting zoo, watching the nightly movie and making smores.