Hotel in zona Jovan-Chris P. Chicken & Rellik Rellik, Cebu

Don't expect hot water! This hotel has about 100 rooms and only about 5 with hot water, and they don't advise the room they check you into doesn't have it until after you are checked in and complain about it to the front desk. After I complained they said oh we could move you to a room with it. When I spoke with the manager he said he advises all guests before check in that they don't have it, however I was not advised and super upset when I went to have a shower. Again after I complained they did move me a room with it, but it definitely wasn't as nice of a room. I will not return

We went to Cebu for a few days and decided to stay here since the location is near almost everything that we need and the rate is cheaper compared to other hotels nearby. Here are my thoughts: 1. Originally, we booked a Deluxe Room (one queen bed and one single bed) via phone a week prior our arrival. The Receptionist told us that the room can hold three guests since they don't have a room with three beds. 2. When we arrived, I was surprised to see how small the room was. The beds can definitely fit three adults / persons but the room itself is quite cramped for three people with luggages. You can't even walk around the room without bumping to each other or bumping to the furniture. 3. I went to the Reception Area and requested if we can have three single beds instead. In my head, I imagined that with three single beds, we could have more space and navigate a little freely. 4. Arrived back the hotel around 8ish (after having dinner) and was disappointed that our room was not arranged how we requested several hours ago. 5. Went back to the Reception Area and explained what has transpired. It was a good thing that the staff there were polite that kept me from making a scene. 6. I explained (again) that the reason why we're requesting for three single beds because the size of the room doesn't suffice three adults. Receptionist apologized and ALSO agreed that the room was too tiny for us. I almost laughed because when we checked in, I explained to them that we were three guests. They even asked for a 500php fee for the additional person. Why didn't they tell us from the start that the room was not equipped to accommodate three guests? 7. I requested for a bigger room (Family Room) which only costs 100php more than our original room. Luckily, there was an available room the following day until we leave Cebu. 8. Family Room was definitely spacious. It has a one queen sized bed and a sofa bed. The room was adequately clean but there are some evidence of worn out furniture and old sheets (clean but minimal stains). Fortunately, the bathroom was clean and the towels were relatively new. 9. We requested to ”Make Up Room” the next day since will be out the whole day that time. When we got back, again, felt really frustrated because the room was still unkempt and the trash weren't taken out. Needed to call the Reception Area again. 10. They provide free WiFi but they will just give you a piece of paper with the code. And the code is only good for one gadget for two days. If you have like five gadets, you need to ask five vouchers. Since we were at the 4th floor, for some reason, the internet gets disconnected from time to time. 11. They don't offer free water daily. I suggest that you stock up your room with water. 12. Aircon is old. It can cool the room partially because it's just a window type zircon which I think is just less than 1 horsepower. It's manual. 13. No trash bin inside the room. You need to go to that bathro

Check in and check out process both commendable, very quick. Room review: Bed and pillow were so comfortable to lay in. You’ll have a good night sleep in this hotel. It smelt fresh too. Cold AC and working television. Shower was also good, working shower heater. The room was spacious, paid $23 for a night, not bad. I’d stay here again if needed in the future. Cleanliness: Some areas needed improvement. Wardrobe was dull and dirty. Dusty night stand. Also noticed the comforter has tiny ink stains. And the towels, they smelt nice like laundry/ good detergent smell but they need to do better with washing off the stains. Breakfast: Had the bacon, rice and hard boiled egg. It was ok. I commend the staff for serving it quickly. Staff: Very courteous and attentive. Requested for a room with window, it was granted but no view 😂 All I see was a dark wall which made the room gloomy. Elevator sometimes get crowded, will take a while to be used better use the staircase if you are in a hurry. WIFI was bad, intermittent signal. And the entire day I didn’t have a good phone reception. So mobile data is useless.

Speserò la quarantena richiesta per gli arrivi internazionali, che sono uno degli hotel di quarantena approvati. Quando cercavo un hotel di quarantena prima di partire, erano i più rispondenti e flessibili, poiché i protocolli di viaggio cosiddetti ”covid” sono cambiati costantemente; mi sono prenotato per posta elettronica. Ho scelto il pacchetto che includeva cibo e trasporto aereo. Tutto funzionava senza saldature, dall'aeroporto alla check-out. Il personale dell'hotel è stato utile e accogliente con le nostre richieste speciali, la stanza era di base ma pulita e tutto era in ordine di lavoro, i letti erano comodi, il rumore AC accettabile, bagno pulito con buona pressione idrica e acqua calda, e un'ottima Wi-Fi che ha salvato la vita durante la quarantena.

Il servizio è stato così sorprendente che la doccia calda nella camera 501 non funziona affatto, ma non funziona affatto. In generale è un luogo perfetto e si trova così vicino a tutto nella città più ha una vista fantastica super amore.

La posizione era grande come si può vedere nella foto che è vicino alla strada principale, ma se siete sensibili al rumore, potrebbe considerare di cercare un altro posto. Il personale era molto amichevole. Finora il nostro soggiorno qui è buono. Molto conveniente perché 7/11 è vicino e molti ristoranti intorno. Posso dire che per il suo prezzo, è già meglio. Inoltre amo il fatto che il re del hamburger è molto vicino e è aperto 24 ore. Ci sono anche molti negozi di caffè intorno al luogo e il supermercato Robinson è solo a piedi di distanza. Molte macchine e banche atm nella zona dove si può ritirare denaro in qualsiasi momento. Inoltre, il prezzo in questa app è molto meglio rispetto ad altre applicazioni. Nota che l'hotel non ha un asciugacapelli e nessuna scatola di sicurezza, ma non è un problema per coloro che vogliono solo un posto per dormire. E non credo che la doccia calda stia lavorando nella nostra stanza, ma l'ultima volta che ci siamo iscritti qui, non c'erano problemi. Infine, la nostra esperienza complessiva è stata buona. Grazie trip.com e grazie Le Camere.

The location is good close to Ayala Cebu and the suite was clean and decent size. However there was no internet signal throughout the stay in the room. Complained numerous times to the staff but they weren’t able to resolve the issue.

L'hotel si trova nella parte settentrionale della città con una vicinanza a Robinson, ristoranti e 7-11. La stanza è stata ben ristrutturata e pulita. Sono forniti uscite di potenza universale e USB. 1.000 peso in contanti è necessario per il deposito. C'è una regola che non mangiare cibo in camera.

Bad service I will definitely NOT recomment at all. We have booked ahead and they told us the rate wil not change at all. We would understand if they have informed us but we kept asking them and they said no the rate will stay as long you will pay the deposit which we paid right away. Now the person we talked to Ms Shayne has resign they wont honor the rate even we have the emailed but the other person Ms Jessica is still working at Bayfront Hotel Capitol, hasn't informed us at all at least we will know. Money is not an issue here, we were so frustrated about their communication and their service all they want is Money not the service. I even called ma y times but still the reception hasn't informed me at all. We have booked a room with kitchenette and there is stove but no pot to use or any basic things. Like what will I use then?! If you asked extra blanket/pillow/towel they want more money, which you have to pay more. This is why PHILIPPINES has a bad review at all I was looking forward as my friend recommended me to stay here but I should have listen to my GUTS then not to stay here but giving the benefits of the doubt. But I was right then. You don't want to stay here, you can stay at Cebu Parklane hotel and Radisson they have a good service and your money you paid for is worth it.

E'la prima volta che so se dovrei chiedere la pulizia della stanza - sono deluso. Ma se la persona che si trova in quella parte deve sapere, è scomodo. Il personale è molto gentile. Mi ha sempre trattato con un sorriso luminoso. La colazione era così semplice, ma il servizio era buono e il caffè era delizioso. Penso che proverò un altro menu. In generale, è un hotel che deve essere valutato dal costo.