Cebu, Cebu Harbor: hotel nei paraggi

Loved my stay at Fili Hotel Nustar Cebu! The hotel is grand, and everything feels fresh and new. The building has a modern design, and the lobby greets you with a pleasant scent. Room The room is spacious, featuring a bathtub, a large shower room, and a high-tech toilet with multiple features. The bed is incredibly comfortable, and the room is clean, bright, and well-maintained. However, housekeeping could use some improvement. They forgot to replace my towels for two consecutive days after removing them. I had to call and request hand towels, bath towels, and a floor mat to be sent to the room. Amenities The hotel offers impressive pools: • A large pool on Level 5, though accessing it requires passing through guest rooms, which feels a bit awkward. • An infinity pool on Level 4, conveniently located next to the restaurant. The connected mall is still under development, so there aren’t many shops open yet. Other than the ******, there’s not much to do within the complex. Dining Breakfast was a highlight! The variety was impressive, with many local dishes to try. The dessert counter offered plenty of choices, and I especially enjoyed the hot chocolate, banana turon, and freshly baked bread. There’s even a dedicated counter for Korean food. Location The hotel is conveniently located just a 5-minute drive (without traffic) from SM Mall. However, getting a Grab from the mall back to the hotel during peak hours can be challenging due to traffic congestion. Overall Experience Despite minor hiccups with housekeeping and the underdeveloped mall, I thoroughly enjoyed my stay. The combination of luxurious rooms, excellent amenities, and delightful dining makes Fili Hotel a fantastic choice in Cebu.

CHECK IN - the welcome was warm. Greeted by the security at the lobby and instructed to go to 3rd floor (main lobby) for checkin. Approached the front desk and the woman I spoke with (she was the manager I guess) told me to wait because rooms are still not ready since they were fully booked from yesterday's event. A few minutes later they approched and.proceeded with checkin. They gave us a room, away from the main elevator (which I requested), but gave us the the accessible room just beside the service elevator. I guess they have overbooked because I heard someone said, ”to release the buffer rooms.” The front desk lady who assisted me was nice and courteous. The only thing that was off from that experience was the tone of voice of the lady manager. I guess the regional accent was a factor, but I can sense she was judging me for my looks because I was only wearing slippers that time, and she can't find my booking at first, because it was a last minute booking. Not really creating an issue out of that, but just saying, don't judge, and please, the tone of voice. THE ROOM - everything was great, just a basic room. PROS: A bed, the lights, there's a smart TV, water heater and 2 mugs, a pitcher and 2 water glasses, towels, toothbrush, a hairdryer, 2 rolls of tissue paper, body wash and shampoo refills, airconditioning, and a water refill station near the elevator, hot and cold water in the bathroom. CONS: they could have added slippers (even the reusable ones) because the floor is very cold. The room that was given to us had its bathroom tiles not set properly or balanced, so the water is everywhere in the bathroom instead of going to the drain. RESTAURANT - there's free breakfast at the resto called Seaedr Prime. There's not much from the breakfast menu, and the bangus was not available. It includes the main dish plus fried rice, coffee, and fruit. They had watermelons served during our 2 night stay. SERVICE - it was great. The housekeeper cleaned the room while we're away. OVERALL - I would definitely book this hotel again for a very good deal. Location is nice and I would even compare it to a Holiday Inn.

L'hotel era un po' troppo lontano dalla zona principale. La camera era bella e pulita, ma la mancanza di asciugamani era frustrante. Sia gli asciugamani che la biancheria devono essere rinnovati. In più, l'area della piscina è incantevole e piacevole poter ordinare cibo e bevande.

A suggestion for improvement - to strengthen the rules in the pool especially to foreigners. My little kids were there swimming and they both asked why those young foreigners were not following the rules, they must be kicked out from the pool. Pity was the attendant who kept on reminding them.

I stayed here with my brother and we enjoyed our stay. It’s located very near (within walking distance) of a small mall (Parkmall, a very simple mall with a lot of food establishments a National Bookstore, and a Savemore grocery store), and fairly near SM JMall (around 2km away). The amenities are good, but I think it lacks sockets. There is one by the coffee maker, one of the lamps, and under the room phone socket in between the beds, but that one doesn’t work. Upon entering the hotel, you are required to place your bags and belongings in a tray and put it through the X-ray machine, which is good for extra safety but can feel a little bit annoying at times (I don’t like the machine flaps touching my things and just tolerate it at airports since it’s required). The staff was able to get us a room upgrade for free and followed my request of 2 beds instead of a queen -sized bed, which I requested in advance; although my request of a room near an elevator was not able to be accommodated as all the other rooms were occupied. Service is good and they were able to get me an adapter (which I tried to use to get the power socket near the bed to work), but delivery was quite slow. Overall, I would recommend bai hotel for its location, friendly staff, and amenities offered (just wish that the outlet near the bed worked).

It is good because the food is so good there and the view I also love the room however the room we staying the aircon is not good it has water coming out from it so the electrician come at our room also the TV is not Smart TV it should be Smart TV.

My children had a fantastic time at this place! They enjoyed the waterpark so much that they spent the entire day there. Pororo Land was also a fun experience, although I felt that the two hours allotted wasn't quite enough and seemed a bit pricey. Nevertheless, we all really enjoyed the various activities my partner and the kids participated in. Overall, it was a memorable day!

recently stayed at this hotel and was thoroughly impressed. The service was outstanding from the moment I arrived. I was pleasantly surprised to be allowed an early check-in, which made my trip so much more comfortable. The hotel’s environment is beautiful and well-maintained, providing a peaceful and relaxing atmosphere. What truly stood out was the staff—they were incredibly polite and welcoming, always greeting me with a smile whenever I passed by. Their attention to detail and warmth made my stay feel extra special. I highly recommend for anyone looking for great service and a delightful experience!