Sanctuary at Grand Memories Cayo Largo

This was our second time at Sanctuary. We thought it was fantastic last year, but this year has been mega-fantastic. Usually, visitors know that the food will be poor, but forget that thought for this year. On a personal view, I’ve never eaten better in my eight time in Cuba (Cayo Largo, Cayo Coco, Varadero and Cayo Santa Maria). And coming back for a second time was like meeting our friends again. Even though many of them have worked for more than 100 days in a row (12-15 hours per day), they keep smiling and going out of their way to put you first. At my wife’s birthday, the cleaning ladies knocked at our door and to sing her Happy Birthday, decorated our bed with wonderful flowers and created a cake with towels and let’s not forget the time and spot they reserved for her at the dinning room with balloons and banner and again the staff sang her happy birthday. I can’t say enough about the staff. Sanctuary has the most beautiful rooms (bungalows) and it is very intimate. And the beaches…oh my! Paradise! Thank you all. We love you all!

The staff is nice and welcoming. The pool is nice, but near the road. You won't lack alcohol. The food is ok, not always the same. You can order eggs or other stuff like french toast on the grill. The bungalow is nice. Big shower. The cooling system works just fine. If you need anything don't hesitate to ask the front desk. You can also access all the other hotels. The public beach is great with few people.

Nice hotel with spacious wooden huts. The service is great. If you’ve got food allergies they accommodate well. Most people come here to do the typical all inclusive holidays but you can also get your peace if you don’t participate in the hotel activities.

the cabins were big and very clean, we enjoyed the hot tub/jacuzzi at night. the staff was excellent and very attentive. we had access to all the bars and restaurants at the other resorts. food was excellent at all the resorts. and yes we had fruits and vegetables. There is no beach but they provide free roundtrip transportation (10 minute ride) 3 times a day at the best beaches in cuba.. Paraiso and Sirena. A big thank you to Rosmil, Gerald and mr, bean who drove us around on the golf cart and we enjoyed his singing. I thank all the staff for making our stay beautiful. We loved our visit. Cayo Largo is a great island to disconnect. I would definitely recommend this resort.

My experience in this hotel has been incredible, the staff is very attentive, the food is varied and rich in flavor, the breakfast could be better, the rooms are large and very clean, this hotel is very quiet and there is a very relaxing atmosphere. I highly recommend it, you won't regret it.