Fairyland Cave Hotel

TLDR - CONS: unbearable mouldy musty smell due to poor ventilation in the suite room. Inability for management to accept that there was a problem with the room. No sound insulation so can hear conversation of neighbours and dogs barking. PROS: nice location for viewing morning balloons. Stayed here at the king suite room 111 with my wife and two kids for one night before demanding a change of rooms. The ventilation was almost non existent, and the bathtub was set very deep in the room and next to the master bed, which led to a very strong musty smell, so bad that it was difficult to sleep. It was so strong and pervasive that even after an hour or two in the room, de-sensitisation to the smell doesn’t help. The management was dismissive and stated that it’s just the cave smell. I’ve stayed previously at cave rooms and know what is acceptable and what is a health hazard. This was most certainly unacceptable and definitely a health hazard. It was only after complaining separately on two occasions to the owner, and after demanding to either change rooms or I’ll checkout, the management conceded and switched me to a smaller standard non-suite room 108. The bathtub in the room was near the window therefore, there was significantly less musty smell and one could at least sleep. Clearly, not all the rooms have the problem of room 111, although 108 utilised a perfume smell to mask the mustiness. While I appreciate the change in room which at least made it possible to sleep, I was very disappointed by two aspects. Firstly, management’s refusal to concede that there is a problem with the suite I had paid for. And secondly, after changing to a smaller standard room still charged me the full suite room for 3 nights despite the suite not being fit for human stay. It is not about the money, but more the principal of at least accepting responsibility and acknowledging there is a fundamental issue with their hotel room. Ultimately, would not recommend to stay for one’s health. Location is great and fortunately there are many other hotels in the area. Better to stay at a place with a local Cappadocian owner that cares about their guests and the hospitality reputation of the region, rather than this place which is owned by an Ankara man that is appears purely driven by near term profits.

It was a nice stay. My friend and I were there, we booked for twin beds but seem to be something wrong with the room description in the *********** however the man who taking care of the hotel is very kind and tried to solve the problem, however the room was just average and nothing special, and breakfast was served really late. But the hotel is beautiful.

Very good hotel in Cappadocia, the hotel owner is very helpful, the rooms are clean and the breakfast is very delicious. Our holiday was very meaningful for the owner and all staff. We would like to thank you

Capadoccia is a magical place, and it's worth staying in a "cave" hotel, at least once, because cave living is a feature of this region's history. It's a bit musty for me but something to experience. The rooms have fans to keep the air moving, but you may want to crack the door open as well. Caves don't have a lot of air circulation naturally. Breakfast is served on the patio and it's traditional Turkish fare and simple but tasty. Fairyland was a nice place to stay, perhaps not the very best location (we tried another cave hotel that had slightly better views of the nightly balloons we adored watching), and it was a good value. October is an excellent time to go so book early.

Memnun kaldığımız bir otel oldu.. tercihimiz büyük jakuzili odalarından olmuş idi , gerçekten büyük ve keyifli olmuştu bizim için. Odalar için sadece biraz fazla nem olduğunu belirtebilirim bu da mağara tarzı olduğu içinde olabilir , konsept gereği .. çalışanlar ilgili , ücretsiz çömlek atölyesi ve gezi rehberi için çok yardımcı oldular.. çarşaflar temiz idi , kahvaltısı tatmin edici , manzarası harika , balonları izlemek için ayrı bir noktaya gitmenize gerek yok .. çocuğumuz ile birlikte memnun kaldığımız bir konaklama oldu bizim için .. kendi aracımız ile gittiğimiz için lokasyonu da bizim için çok iyi idi , her noktaya sorunsuz yakın bir mesafe de kalmış idi.