Imperial Gate, St Mary St, Castle, CF10 1FA, United KingdomDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
3.5/5
47 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.6
Strutture e servizi3.4
Servizio3.4
Pulizia3.5
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Tutte le recensioni(47)
Recensioni positive(36)
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Recensioni negative(11)
Ahmed
Camera per famiglie
Soggiorno: mag 2024
Famiglia
1 recensione
2.2/5
Pubblicata: 8 giu 2024
Will not consider it again. The only advantage is the close proximity to the train station and the centre. Otherwise, awful experience.
Traduci
Utente ospite
Camera per famiglie
Soggiorno: dic 2023
Famiglia
1 recensione
4.2/5
Molto buono
Pubblicata: 14 gen 2024
Very convenient and parking centre is very close and price is reasonable. Counter service is so nice. 😊
Traduci
Utente ospite
Camera per famiglie
Soggiorno: set 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 ott 2024
Amazing location and lovely hotel
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Utente ospite
Camera matrimoniale
Soggiorno: apr 2022
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 1 giu 2022
Good value for money, polite and helpful staff. Clean tidy room.
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F. Javier
Camera matrimoniale
Soggiorno: set 2023
Famiglia
3 recensione
4.5/5
Ottimo
Pubblicata: 12 ott 2023
Muy buena ubicación y todo muy bien por su precio. Lo único malo es que no puedes dejar las maletas en el alojamiento si llegas antes o te vas después.
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Renan Palumbo
Camera matrimoniale
Soggiorno: nov 2023
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 gen 2024
Excelente e tranquilo.
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Utente ospite
Soggiorno: feb 2025
Solo
4.0/5
Molto buono
Pubblicata: 6 mar 2025
I was here for 3 nights, paid about £40/night. I parked at the railway station about 3 minutes' walk away at £14 a day. The hotel has a small entrance next to Wetherspoons, so it is easily missed; rooms are above neighbouring units. The staff are very friendly and sorted my issue out connecting WiFi to 2 devices at once. Wifi worked reliably once connected, but you had to connect each time you came back in the room. I was given a very large family room (211) at the front (for just me). The sash windows opened for air, but the street outside is noisy. It’s a busy area and you can hear (glass) bins being collected about 5 am. The rooms at the back are smaller and darker but probably quieter. My room had plenty of storage and sockets by the bed. There was a bath with a shower over and a removable hose. Great location for shops, bars, tourism. I would stay here again.
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Utente ospite
Soggiorno: feb 2025
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 4 mar 2025
Hotel is well located, Close to Railway Station and many restaurants and Bars. Shoppers paradise just a few metres away.
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Utente ospite
Soggiorno: gen 2025
Solo
1.0/5
Pubblicata: 28 feb 2025
Extremely noisy, service door banging repeatedly from 4am. Complained TWICE to reception staff, had to get dressed and go down to reception. Got NO sleep and door STILL banging incessantly at 10am. Vagrant crashed out in the lobby, staff doing nothing to remove him, and as its key card entry after 10pm, how and why did he get in? Lift not working either. DO NOT STAY HERE UNLESS YOU WANT A SLEEPLESS NIGHT. Staff are TOTALLY UNPROFESSIONAL AND DO NOTHING.
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Utente ospite
Soggiorno: gen 2025
Solo
1.0/5
Pubblicata: 24 feb 2025
Banging door in service area kept me awake from 4am. Reported twice, staff took no action. Still banging at 10am. Lift not working. Vagrant asleep on bench in reception area overnight. DO NOT STAY HERE.
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Utente ospite
Soggiorno: gen 2025
Altro
1.0/5
Pubblicata: 22 feb 2025
I took my disabled wife for two nights, when we arrived we were told the lift wasn’t working. Caused considerable stress and pain for my wife . This was just one of the problems . Room was totally grubby , bathroom damp spots dirty tiles , dirty toilet
Traduci
Utente ospite
Soggiorno: gen 2025
Altro
3.0/5
Pubblicata: 21 feb 2025
Great location very close to Cardiff Central railway station and the bus station, as well as shops, bars, restaurants and the castle. Asked for a quiet room when I checked in.....and had the most disturbed night I can remember.....4am the Travelodge lorry turned up and offloading for 30 mins...trolley cases rumbling about and crashing and banging. Then buses running from about 7am, plus street cleaner machine, bottles from nearby bar being dumped and banging doors within the travel. Reception staff not very friendly or welcoming. Great value. Great location. Bit no bar cafe, lift not working and suspect this is a longstanding issue actually. Rooms cleaning, view of the bus station parking. Two Witherspoon pubs within 10 yards so not the worst place to stay.....but.....
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Utente ospite
Soggiorno: gen 2025
Famiglia
2.0/5
Pubblicata: 19 feb 2025
I suppose for the cheap stay you get a not very clean and not very silent accommodation. We got only 2 towels for a family of 4, of which one was dirty. And the room had a strange smell. We could also hear what the neighbouring rooms were doing.
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Utente ospite
Soggiorno: gen 2025
Altro
5.0/5
Eccezionale
Pubblicata: 15 feb 2025
Our stay here has been great, the room was huge and the beds are super comfy. Amanda who checked us in was lovely. Although there was no hot water, this did not affect our stay, Amanda was working on this to try get it back on for everyone she’s been a star
Traduci
Utente ospite
Soggiorno: gen 2025
Famiglia
4.0/5
Molto buono
Pubblicata: 13 feb 2025
This stay was a last-minute decision. I'd travelled from Scotland and this hotel was good value and right next to Cardiff railway station. The next day I was able to leave my luggage till 12, then collect it and move on to Swansea, my final destination.