Hotel in zona Sograma, Cascais

L'igiene del bagno può essere ulteriormente migliorata,  è sicuro, la posizione è ancora possibile!  Spiaggia di prima classe! 

4 night stay taking part in the annual Ironman Cascais. The staff we fabulous and attentive to all our requests. Breakfast is excellent and relaxing with beautiful sea views. Tatiana and her colleagues on reception were so helpful and booked all our restaurant reservations and bike hire. Monday evening in Lisbon and the staff could not have been more attentive and gracious. The room was well kept and clean with very high standards.

We arrived here early, long before check-in. We waited in the lounge, which was comfortable enough, and noticed guests arriving after us were being allocated thier rooms before us, no reason given. We had booked 2 balcony rooms, only to be put in the basement with a ”garden room”, no view, dark and dingy. I complained and in fairness we were moved the following day, although we were put two floors apart, not ideal as we were travelling as one party. One of our party was taken unwell and the Reception staff could not have been more unhelpful, flatly refusing to call a doctor. Having worked in the travel business in this resort I can honestly say that I have never stayed in such an unfriendly, unhelpful hotel. I would never even consider staying at this awful place again, let alone recommend it to anyone else. Please pay a little more and stay in a decent hotel as far away from this one as possible.

Ottimo hotel. Ci siamo trasferiti per 3 notti, e ci piaceva. Hanno aggiornato la nostra stanza per vedere l'oceano, e la stanza era stupenda. Il personale era molto amichevole. La piscina e il bagno sono davvero buoni, ma non preoccuparti di prenotarli in anticipo, altrimenti potrebbe essere sovraccaricato, quindi non c'è nulla da preoccuparsi, perché tutto è ben organizzato. È a 2 minuti a piedi dalla stazione di stazione e a 30 mim a cascata .

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.

Stayed here one week during Easter. Very modern and clean hotel with friendly staff. Huge swimming pools inside and outside. Two saunas. Wonderful breakfast buffet. Comfy beds. Good base to explore Lisbon and South of Portugal. Would stay here again. Beautiful view. Beach not far.