Hotel a Cascade

"Disappointing Stay Despite a Promising Start – L’Escale Resort Marina & Spa, Seychelles. We stayed at L’Escale Resort over Easter, hoping to create special family memories. Upon arrival, the experience began on a positive note—check-in was smooth, and the reception staff were friendly and helpful. The resort itself has an elegant, modern design and initially gave off the impression of a true luxury getaway. We paid USD 8382 (plus 600 for extra bed) for 6 nights. However, things quickly took a turn once we entered our room. The lighting control panel was partially broken—only one of the three panels worked. Several lights didn’t function at all, and a power socket panel was damaged. While the rest of the room looked clean and comfortable, these maintenance issues were disappointing for a resort of this caliber. The following morning, we encountered more problems. Our key card suddenly stopped working after breakfast. We were told this might be because it had been near a phone, which seems like a weak excuse for what is likely a system issue. Unfortunately, this was only the beginning of our frustrations with hotel service and infrastructure Disappointing Stay Despite a Promising Start – L’Escale Resort Marina & Spa, Seychelles We stayed at L’Escale Resort over Easter, hoping to create special family memories. Upon arrival, the experience began on a positive note—check-in was smooth, and the reception staff were friendly and helpful. The resort itself has an elegant, modern design and initially gave off the impression of a true luxury getaway. However, things quickly took a turn once we entered our room. The lighting control panel was partially broken—only one of the three panels worked. Several lights didn’t function at all, and a power socket panel was damaged. While the rest of the room looked clean and comfortable, these maintenance issues were disappointing for a resort of this caliber. The following morning, we encountered more problems. Our key card suddenly stopped working after breakfast. We were told this might be because it had been near a phone, which seems like a weak excuse for what is likely a system issue. Unfortunately, this was only the beginning of our frustrations with hotel service and infrastructure. Calling the reception from our room rarely worked—no one answered, and even leaving a message led to nothing. I had to physically walk to the front desk just to place a room service order. After being assured the food was “coming in a few seconds,” we ended up waiting 90 minutes for just four Caesar salads and one spaghetti Bolognese. For a 5-star resort, this level of delay is simply unacceptable. Overall, while L’Escale Resort looks beautiful and has the potential to be an excellent luxury destination, it’s let down by poor maintenance, weak systems, and extremely slow service. Sadly, what started as a promising family holiday turned into a frustrating experience. Calling the reception from our room rarely worked—no one answered, and even leaving a message led to nothing. I had to physically walk to the front desk just to place a room service order. After being assured the food was “coming in a few seconds,” we ended up waiting 90 minutes for just four Caesar salads and one spaghetti Bolognese. For a 5-star resort, this level of delay is simply unacceptable. Overall, while L’Escale Resort looks beautiful and has the potential to be an excellent luxury destination, it’s let down by poor maintenance, weak systems, and extremely slow service. Sadly, what started as a promising family holiday turned into a frustrating experience."

"Обслуживание было отличным! Получили повышение категории номера!) прекрасный бассейн, отличный завтрак! На следующий день вместо позднего выезда воспользовались услугой Island day out и с удовольствием посетили Резорт на острове, прекрасно там провели время на пляже и пообедали. К сожалению, на пляже отеля Waterfront искупаться в море не удалось, т к в бухте было очень много скатов"

"這家酒店離機場很近，走路過來一公里多吧，房東太太非常多友善，我語言不好，但也耐心溝通，還免費用了他的廚房，他家的服務小哥真的很好，房間整理的很乾凈，還幫我租車，真的很開心的馬埃島之旅，特別開心"

"La mia esperienza a Papaya è stata semplicemente inoltrabile. Quando siamo arrivati, siamo stati accolti con grande calore e ospitezza. Abbiamo avuto un alloggio spazioso. L’emplacement est idéal, la maison est centrale cela nous a permis d’atteindre les spots rapidement tout en offrant un cadre calme et reposant. Raccomando vivamente questa casa a tutti coloro che cercano una fuga autentica e rilassante. È stato un vero colpo di cuore, e non esitaro' a tornare nel mio prossimo passaggio nella regione. 12/10 per Jimmy e tutta la famiglia 🫶🏼"

"It was a great place with a great family who managed it. My only complaint was the Wi-Fi which wasn't so reliable. I had to go to the Hilton Double Tree to get work done. Other than this, I had a great time in the Seychelles. And ”Guy” helped me get a rental car, which I was very grateful for because it helped me to explore the Island."

"Mi piaceva l'hotel, mi sono fermato una notte prima della partenza.La stanza è eccellente, tutte le strutture igienico-sanitarie (solo le spazzole e la pasta hanno bisogno di loro). Buona vista dal balcone, ci sono tè, caffè, la sera porta anche biscotti, è stato piacevole) Inizialmente ho pensato che tutti i residenti di Idena avessero accesso alle spiagge, ma no, nessun accesso all'hotel (solo per chi affitta appartamenti vicino alla spiaggia). La colazione è eccellente, sufficiente scelta di cibo, è stata tutto deliziosa, lasciato soddisfatto e soddisfatto)) In generale, ci piaceva, siamo felici di aver completato il nostro magico alloggio vacanze in questo hotel ❤️"