L Escale Resort Marina & Spa

Disappointing Stay Despite a Promising Start – L’Escale Resort Marina & Spa, Seychelles. We stayed at L’Escale Resort over Easter, hoping to create special family memories. Upon arrival, the experience began on a positive note—check-in was smooth, and the reception staff were friendly and helpful. The resort itself has an elegant, modern design and initially gave off the impression of a true luxury getaway. We paid USD 8382 (plus 600 for extra bed) for 6 nights. However, things quickly took a turn once we entered our room. The lighting control panel was partially broken—only one of the three panels worked. Several lights didn’t function at all, and a power socket panel was damaged. While the rest of the room looked clean and comfortable, these maintenance issues were disappointing for a resort of this caliber. The following morning, we encountered more problems. Our key card suddenly stopped working after breakfast. We were told this might be because it had been near a phone, which seems like a weak excuse for what is likely a system issue. Unfortunately, this was only the beginning of our frustrations with hotel service and infrastructure Disappointing Stay Despite a Promising Start – L’Escale Resort Marina & Spa, Seychelles We stayed at L’Escale Resort over Easter, hoping to create special family memories. Upon arrival, the experience began on a positive note—check-in was smooth, and the reception staff were friendly and helpful. The resort itself has an elegant, modern design and initially gave off the impression of a true luxury getaway. However, things quickly took a turn once we entered our room. The lighting control panel was partially broken—only one of the three panels worked. Several lights didn’t function at all, and a power socket panel was damaged. While the rest of the room looked clean and comfortable, these maintenance issues were disappointing for a resort of this caliber. The following morning, we encountered more problems. Our key card suddenly stopped working after breakfast. We were told this might be because it had been near a phone, which seems like a weak excuse for what is likely a system issue. Unfortunately, this was only the beginning of our frustrations with hotel service and infrastructure. Calling the reception from our room rarely worked—no one answered, and even leaving a message led to nothing. I had to physically walk to the front desk just to place a room service order. After being assured the food was “coming in a few seconds,” we ended up waiting 90 minutes for just four Caesar salads and one spaghetti Bolognese. For a 5-star resort, this level of delay is simply unacceptable. Overall, while L’Escale Resort looks beautiful and has the potential to be an excellent luxury destination, it’s let down by poor maintenance, weak systems, and extremely slow service. Sadly, what started as a promising family holiday turned into a frustrating experience. Calling the reception from our room rarely worked—no one answered, and even leaving a message led to nothing. I had to physically walk to the front desk just to place a room service order. After being assured the food was “coming in a few seconds,” we ended up waiting 90 minutes for just four Caesar salads and one spaghetti Bolognese. For a 5-star resort, this level of delay is simply unacceptable. Overall, while L’Escale Resort looks beautiful and has the potential to be an excellent luxury destination, it’s let down by poor maintenance, weak systems, and extremely slow service. Sadly, what started as a promising family holiday turned into a frustrating experience.

Хороший отель недалеко от аэропорта

Our stay in L'escale resort was just amazinggg. The place is so nice from in & out,very relaxing.The room is spacious & looks very nice also with everything you need,The view from the Marina when you wake up in the morning it's just woww breath taking. As we stayed for a birthday occassion the service was great and it's a plus+ for them for making our night memorable couldn't ask for more. The Staff is very friendly specially Kelly who was our host upon arrival & Simon who we met upon departure..Eventho it was a short one we simply enjoyed it in the atmosphere & the tranquility of this place. If you want to have a relaxing place for your stay i will highly recommend L'Escale. Will definitely be coming back soon as i love this place already.

I am writing a review about the hotel, which has become for me more than a luxury holiday destination. We rested in Lescale last year and this year we went only there. Kelly met us, brought menthol wipes for the face, soft welcome drinks, quickly processed all the documents and settled. Exotic fruits and sparkling wine in a bucket of ice were waiting for us in the room. The room is magnificent: rattan furniture, pleasant warm colors, comfortable bed, large TV, coffee maker, tea, cookies, a charming balcony overlooking the fabulous mountains. Breakfasts are magical, a la carte, a lot of choice of different breakfast dishes, cooked quickly and tasty, coffee is amazing, variety of tasty tea, fresh juices, an assortment of fruits, cheeses, sausages, this year also sparkling. My husband chose Masala omelette every time, and I tried according to the list from the menu, I wanted to try everything, because everything was delicious, I didn’t even have time to try everything, such a wide range, although we were there for 10 days. The hotel is located in the harbor where you can walk and walk, because there you can see many interesting fish and animals, just from the hotel area. And there are Luxury yachts too, so I think you can park yours. The territory is large, cozy, decorated with great taste: a romantic pool, outdoor seating areas overlooking the pool and the harbor, many beautiful lounges inside, you can also organize a party with a DJ, everything is decorated in a tropical style, natural pleasant materials furniture, green plants, vases, interior items, everything is conducive to relaxation and enjoyment of your stay. In the pool area there is a bar with delicious cocktails and cozy chairs. There is also a SPA where you can relax and get a massage, work out in the gym or practice yoga to the sound of a natural stream, make body and face treatments. You can just walk and enjoy every corner of the hotel. Dinners are just as great, seafood, national dishes, a wide selection of alcohol.The chef makes different appetizers every day, they are very appetizing. But the most important thing, I would like to note, is the hotel staff. Everyone is very friendly, positive. They will talk with you, give advice on the rest, where to go or what to see, or which health trail to choose today, or which beach, they will call a taxi, call room, when the taxi arrives, they will sit down with honors, in the evening they will ask how your day went, they will even turn on national music for you and dance with you incendiary if you want it, a complete immersion in the atmosphere. If you want peace and quiet, this is also here. I want to say a huge thank you to: Shana is a very beautiful, stylish girl, with earrings in the form of Seychelles nuts, we met her last year, this year she was also great and helped in everything, very attentive and friendly. Simon is a very positive person, he charged with his positive for the whole day, he is also an athlete, for which special r

L'Escale is a small hotel close to the airport and Victoria. Simon, a gentleman from Kenya working at the reception was the star of our stay. He understood well, was helpful, resourceful and not forgetful. The rest of the staff... quite the opposite. If even the lady running the spa cannot explain to you what the treatments are, if in the restaurant a full buffet breakfast gets served one day, that the next day is only half size and the following day gets completely forgotten (or considered too cumbersome to dish up), if after booking you need to confirm your arrival or transport time 4 times to 4 different people, you know you won't come back. We did come back, as we booked upfront twice for three nights at the beginning and end of our 5 weeks Seychelles stay, and we wouldn't do book here again. The location of the hotel is great, the setup is very nice, but the people working there make it a mission to be a guest. The guest is not the center of the attention - it is rather that the staff makes their problems yours by asking the same questions over and over again, or making promises that don't get delivered upon. On top of that the rooms are visually nice but technically a disaster. We stayed in both of their two bedroom pool villas. TVs either not turning off at all (Villa 1 lounge) or randomly turning on and off by itself (Villa 2), air cons resetting to default 19 degrees though we don't want air con, a light that didn't turn off until we removed the bulb, a telephone flashing to alert you to "99+ messages"... what a mess. We encountered housekeeping staff cleaning floors/shower with unused towels, and we had turn down service ringing the door bell at 21.30h while we were in bed. Loose shower fittings... you get it all. Management clearly lacks. That Villa 2 is noisy because of the proximity to the vibrating water pumps is an added motivation to look elsewhere. The pros about this hotel are certainly the location, a good gym and yoga room and a very nice layout - and the possibility to moor your super yacht.

We had a wonderful time, gorgeous resort, lovely staff they read every wish from your lips, service and food excellent. Location perfect! Service around the excursion planning excellent. An absolute must do! If you haven't been there yet, you urgently need to put it on your bucket list.