Hotel in zona Mosquée Ain Chifa 1, Casablanca

Sono rimasto qui per una notte e vale la pena! La stanza era pulita e, soprattutto, il bagno era grande!! Ho avuto un buon colazione cinese al mattino.Il personale era così bello e utile! Certamente andare lì se mai visitavo Casablanca di nuovo!

Casablanca itself is not very clean due to its dense population. The amenities were OK for the price but we did get into a disagreement with the nice men and the desk with the prices for an early morning taxi to the train station. Beware of insane prices and do some research

TLDR: Gaslighting on another level.   I was truly upset with my experience at Suite Hotel Casa Diamond. Our initial check was great, we did not have to wait too much and the hotel arranged the transportation from the airport. The location was good, near trains, but also walkable to many things around the area. Cab ride is not too expensive. The first day we were there, we asked for room service, and they missed an order that we placed, but we let it go because there may have been a communication barrier. We had a pretty good room, the view was great, sunrise was fantastic from that room. The furniture was on the older side, but everything was pretty clean and bathroom was fine. Water pressure was fine. The second day, we had breakfast, which was not bad, had the basic needs, but does not live up to the ”5 star” claim that the hotel makes.   The true disappointment and disbelief came during the second night we stayed there. At around 1015PM or so we started hearing some sort of banging coming from up above. It was not too bad and we made nothing of it and we actually just naturally fell asleep. However, we were woken up around 11PM with excessively loud banging, louder than before, and what sounded like furniture being moved. Of note, we were on the top floor, but there is a rooftop cafe above us (which was closed for the day at that point). I called reception and they apologized and said they would send someone to check up on it.   We waited, but the banging did not stop. The reception called us back and told us they cannot do anything about it, and that it's from another building? They said no one was on the rooftop and no one is doing any construction. This gaslighting was astounding, because as you can see in the video, there's literally banging and sounds like a hammer. Suprisingly, the hammer noise did stop for ~20 minutes or so very randomly. However, it restarted at around 1145PM. At this point, we physically went down to the reception to show them the video. The reception said they are not sure what's going on, but they will send another person to the rooftop to recheck everything. They claim they had nothing to do with the noise, but interestingly enough the noise did stop for a bit.   However, probably around 1AM, the banging returned, sounded like a hammer and we could hear furniture literally being dragged across upstairs. At this point we were too tired and honestly too disappointed at the level of gaslighting and did not feel anyone would even care or listen to us or help us so we just let it go. It's very disappointing because they really did not need to lie to us, they could have apologized, stopped the repairs or whatever was going on and moved on. There was no empathy and no mention of this in the morning either. They claim to be a 5 star hotel but their service was disappointing and they had no need to lie. The only thing that was 5 stars was their gaslighting.

When I arrived at the hotel I was met at my taxi from the hotel porter, Abdeljalil. He kindly took my baggage and walked with me to reception where Youssef politely and professionally greeted me at reception quickly checked me in and welcomed me to the hotel. I made my way to the room where I have found a clean, well ventilated and modern room with plenty of space for a family, though also an awesome covetable desk that I love the design of. There is a beautiful view from the window over the entire city and many staff members on hand, happily able to provide any assistance needed. While only I have interacted with these two particular staff members, I have seen other guests interact with staff in the bar, restaurant and guest services, where staff appear to take pride and happiness in serving guests to an exceptionally high standard. I also ran in to some other guests who frequently stay at this hotel due to the great experiences in the past. While it is only a four star hotel, compared to the five stars in the city, the hotel is in a beautiful location and having stayed at other five star properties, this hotel actually provides a better level of service over many of the more expensive hotels nearby. The room is great to sleep in and work from, with staff members able to assist guests in obtaining services outside of the hotel with established and trusted partners such as local spas or driving services. For the price paid, I would happily stay here again and recommend it to any other guests. A beautiful hotel, very well managed and perfect for the majority of guest visits.

Più di 3 soggiorni che abbiamo trascorso al centro della città ibis casa. La stanza è pulita con una buona vista sulla medina. Il cibo se è bello soprattutto il menu del cibo marino. Il colazione era anche. La ricezione Mr.badr era davvero utile e sorridente tutto il tempo. L'hotel è situato nel centro della città vicino al basar e alla stazione ferroviaria.

Hotel carino in un ottimo luogo. Le camere sono senza posti vacanza e pulite quotidianamente, il colazione è abbondante. Il personale è molto utile e abbondante ristoranti vicino per esplorare correttamente

Molto buono, vale la pena viaggiare, bellissimo Marocco, prodotti di lusso economici, spiaggia molto bella, prezzo molto economico, adatto per viaggiare, portare la famiglia, portare amici insieme

“Siamo stati a cenare al ristorante dell'Hotel. Il personale del ristorante ( FatimaZahra ) è stato fantastico. Gli addetti alla sala ristorante sono stati molto disponibili e hanno risposto in modo impeccabile a tutte le nostre richieste. La cucina molto buona e il cibo fresco. Ci torneremo!”.

I stayed at the Melliber Hotel for 5 nights in June 2023. I was a female travelling alone for an architectural research trip. I felt nervous because people said I must be mad travelling alone in Casablanca. For this reason, I had purchased door locks for my hotel door etc. I never used the lock once because the hotel felt safe and welcoming. It was clean. The breakfast was yummy - it varied slightly each day, serving a mix of cold salad of olives, salads, lovely fresh bread and you can purchase omelettes as a extra. The breakfast time was between 6.30-10.30am. I advise getting there around 9am. The hotel is in close vicinity to the mosque and therefore does not serve alcohol. I packed a few mini bottles of wine in my suitcase, to enjoy on my balcony. Although I did feel guilty drinking wine so close to the mosque. The double glazing is effective and the prayer calling doesn’t wake you up, although personally, the sound of the calling is comforting. You should note that the cafes and restaurants near the hotel, don’t serve alcohol. Once you travel past 1k, it seems to be served. I recommend walking down to the Central Market for a delicious fish lunch if you enjoy a glass of wine with your food. Being a city, the traffic is noisy and the drivers enjoy beeping their horns, so you will find that an evening on the balcony is not peaceful. However, it is much quieter than the Movenpick - which I visited one day. I sat on the 16th floor for a drink and a rest, and the sound of the noisy horns seems to travel upwards - it was deafening! On the last day, I had a problem charging my battery pack and the lovely Melliber staff went to the trouble of purchasing a power adaptor to make it work. It still didn’t work in the end, but I could tell that the staff really cared and wanted to fix the problem. You should know that UK phone power banks don’t tend to charge on Moroccan power). I had a problem with the return airport driver, booked through Expedia. The Melliber team made the necessary calls for me to ensure I had a return driver. I definitely don’t recommend Sahara Tours drivers - see my separate review for this. Finally, the hotel kindly upgraded me to suite with a balcony with the view of the mosque, which I requested by email. If there is any room for improvement, it would be that the Melliber website does’t work for me in the UK - I was directed to a page with a security warning and therefore I had to book through Expedia. It would be great if the hotel could provide a WhatApp number for taking bookings because my emails kept going into their spam before arriving which was stressful. Plus I purchased a data only ESIM for Morocco, and WhatsApp works well on this. All in all, I score this hotel a 5 for the reasons above. Thank you. I will book for 7 nights next year, assuming they can contact me on WhatsApp.

Perfect transit hotel in Casablanca. But i was very disappointed because they confused me with someone from saudi who came with a what ever lady. From reception they called me saying your texi driver is down looking for you . I was very tired of the long travel and i was in need of rest . I ask him what for and he asked me that he is looking for a card number. I mentioned that i have nothing to do with it. Again he called saying come down to meet him. Imagine i was so much of tiredness and was in mich need of rest . I have to go down for nothing. When i went out they said its wrong person. I was very disappointed at the hotel especially. How ever i appreciate the airport drop off.