Hotel in zona Aya parc, Casablanca

Bonjour, ce n’est pas la première fois Quad vient à cette hôtel cause de la proximité pour mon travail, tjr j’ai remarqué un du personnel qui était un peu rude avec nous, mais aujourd’hui il a beaucoup exagéré, il a abusé il s’appelle AMINE, il est venu taper à la porte de notre chambre a 12:05 pour nous demander de sortir parce qu’il fallait pas dépasser 12:00 même si c’est dimanche aujourd’hui 09/04/23 je pense que c’est interdit de taper à la porte il faut juste appeler par téléphone, je lui ai demander juste un peu temps pour qu’on finalise de ranger nos affaires mais avec une façon très très rude avec un ton de vois très élevé il nous a dit de Quitter les lieux, et il nous a encore rappeler une autre fois par téléphone pour nous précipiter de sortir le plus tôt possible meme c’est dimanche et en plus le jour d’arriver il m’a donné plein tarifs 840 dh par nuit j’ai pris deux nuits, j’aurais dû réserver par booking a 690 dh, mais le problème c’est sa façon rude et le non professionnalisme, il faut vraiment embauché des gens professionnels et surtout pour l’accueil parce que ce Monsieur qui s’appelle AMINE n’a rien avoir avec l’hôtellerie et surtout avec son attitude bizarre qui nous a vraiment fait peur, au point que je n’ai pas pu le répondre, j’ai juste pris ma facture et j’ai quitté es lieux comme il a demandé , il faut revoir sa formation. Par contre Imad un homme très gentil Galant et très professionnel et serviable. السلام عليكم ليست بالمرة الاولى التي نأتي فيها الى هذا الفندق وذلك لقربه لحميع الأماكن بمدينة الدار البيضاء رغم غلاء السعر، على العموم في كل مرة نأتي ونجد فيها أمين في الاستقبال نجد طريقته الغريبة في الكلام وملامحه المستفزة، ولكن هاته المرة كان جدجدجد مستفز وغير لبق بالمرة قام بالنقر والدق على باب الغرفة بإزعاج رغم أن ذلك ممنوع لما تكون يافطة عدم الازعاج معلقة، فتحت الباب وسألت مالأمر فأمرني أنه حان وقت المغادرة ويجيب أن نغادر الفندق حالا وكانت الساعة آن داك 12:05 وطلبت منه أن يمهلنا بعض الوقت لتكملة جمع أغراضنا لكن لم يأبه لكلامي وأمرني بطريقة خسيسة وفظة الخروج حالا، ولم يقتصر على ذالك بل نزل إلى الاستقبال واتصل بالهاتف وطلب مني بطريقة غير لائقة الخروج حالا حتى أنتي شعرت بالخوف فنزلنا وخرجنا بهدوء مخيفة من المشاكل المرجو إعادة النظر في الاشخاص تقومومون بتعيينهم وشكرًا

Grande hotel, e la parte migliore era il colazione. Chef Siham mi ha fatto alcuni dei migliori pancake marocchini (Msaman). È un grande posto dove si può provare cibo locale con contatto occidentale. Le cose sono anche molto amichevole e professionale. Non ho ancora provato la SPA, ma sembra costoso .

Sono rimasto qui per una notte e vale la pena! La stanza era pulita e, soprattutto, il bagno era grande!! Ho avuto un buon colazione cinese al mattino.Il personale era così bello e utile! Certamente andare lì se mai visitavo Casablanca di nuovo!

Molto buono, vale la pena viaggiare, bellissimo Marocco, prodotti di lusso economici, spiaggia molto bella, prezzo molto economico, adatto per viaggiare, portare la famiglia, portare amici insieme

Positivo: mentre aspettavamo che la nostra stanza fosse pronta, ci servivamo con succo fresco complementare e poi con tè marocchino. La posizione è grande perché è vicino a un centro commerciale, quindi avete molte opzioni per mangiare, negozio e anche una opzione per cambiare valuta. Taxi sono stati facilmente disponibili dal fronte dell'hotel. È anche vicino alla stazione ferroviaria, Casa Voyageurs. Dopo averci lamentato del colazione il secondo giorno, il giorno dopo il colazione era buono e tornato alla normale. Possiamo lasciare il bagaglio all'hotel il giorno del check-out. Il personale era amichevole e cooperativo per tutto il nostro soggiorno. Un grido speciale va a Ummaimah, Mariam, Fahad e Reeta, e ci hanno offerto anche tè complementare dopo aver fatto il check-out e mentre aspettavamo nel lobby. Negativo: abbiamo dovuto aspettare 10-12 minuti prima che la nostra stanza fosse pronta, e questo era già all'orario di check-in (arrivo circa 15:40). Mi aspettavo che la stanza fosse pronta quando arrivo. L'esperienza del colazione al secondo giorno è stata cattiva perché abbiamo dovuto aspettare 20-25 minuti prima di poter mangiare qualcosa, perché tutto era finito (arriviamo per colazione alle 09:45). Il personale della cucina era molto meno o troppo lento per soddisfare le esigenze degli ospiti, che non erano molti quando siamo arrivati. Quando abbiamo fatto una richiesta, era divertente, ma dovevamo cacciarli. I bagni erano sotto la media.

Hotel in posizione centrale presso il quale ho soggiornato una notte sola ma mi sono trovata molto bene sia dal punto di vista della pulizia, della camera e galla cortesia del personale. Una nota di merito a Karima e Ayoub della reception che si sono impegnati al massimo per aiutarmi a risolvere una questione. Sicuramente consigliato

Best staff ever!! I was walking in the street with my husband and a guy who’s a bartender at the hotel recognized us and showed us around. It was such a nice gesture from him because he really didn’t see to do this but he took the time to stop and show us some of the real places in Casablanca. Aside from the great ppl working there, the hotel was lovely and the beds were extra comfortable. I would go back if I have to stay in Casablanca!

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

When I arrived at the hotel I was met at my taxi from the hotel porter, Abdeljalil. He kindly took my baggage and walked with me to reception where Youssef politely and professionally greeted me at reception quickly checked me in and welcomed me to the hotel. I made my way to the room where I have found a clean, well ventilated and modern room with plenty of space for a family, though also an awesome covetable desk that I love the design of. There is a beautiful view from the window over the entire city and many staff members on hand, happily able to provide any assistance needed. While only I have interacted with these two particular staff members, I have seen other guests interact with staff in the bar, restaurant and guest services, where staff appear to take pride and happiness in serving guests to an exceptionally high standard. I also ran in to some other guests who frequently stay at this hotel due to the great experiences in the past. While it is only a four star hotel, compared to the five stars in the city, the hotel is in a beautiful location and having stayed at other five star properties, this hotel actually provides a better level of service over many of the more expensive hotels nearby. The room is great to sleep in and work from, with staff members able to assist guests in obtaining services outside of the hotel with established and trusted partners such as local spas or driving services. For the price paid, I would happily stay here again and recommend it to any other guests. A beautiful hotel, very well managed and perfect for the majority of guest visits.

Vivo 2 giorni, godetevi così tanto del colazione, anche i camerieri sono molto buoni servizi. Il più grande è la piscina. Ma la non è così buona, nessuno nuota. Inoltre, l'hotel ha un regalo in ogni camera. Bella