Casa DiLuca Cartagena Hotel Boutique

So cozy and lovely place🥰. Added one more night to my reservation because loved the harmony and peace that I felt on that hotel. The breakfast was amazing 200/10 🤩. Great variety of fruits,healthy and local food. Thank you so much to Andrey so polite and charming guy who helped me in everything; as well as Jorge who is so professional doing his work, Alfredo and kitchen girls, thank you for so delicious food. The rooftop is a dream but unfortunately don’t have (stable) bartenders to enjoy drinks.Sadly to say the general manager was unprofessional and unkind, must to improve his professional relation to drive a good management of a hotel of this category. I would love to go back in my next trip to Cartagena 🤍🇨🇴 . Recommendations: if don’t tolerate noise, don’t book the rooms next to the street.

The property is a charming and picturesque small hotel located in the heart of the walled city. However, it’s important to note that the maintenance and overall condition of the property are not up to the highest standards. We arrived early and, as expected, the room was not yet ready—this was not an issue. We left our bags at the front desk and went out to eat while we waited. Upon returning, we were assigned a room on the first floor, directly behind the reception area. Unfortunately, the room faced the street and was extremely humid with a strong moldy odor. We immediately returned to the front desk to express our concerns. We even offered to pay extra for an upgraded or alternative room, but were told the hotel was fully booked and there was nothing they could do. All rooms are equipped with a dehumidifier and air conditioning, so our only option was to keep both running continuously. We also requested a plug-in air freshener to help manage the odor. A notable issue occurred during our stay: one night, a maintenance staff member asked us to turn off the air conditioning so they could recharge the gas—this was both inconvenient and uncomfortable. Security is another concern. The rooms use traditional house keys instead of key cards, which do not allow for access tracking—a standard feature in most modern hotels. On a positive note, the breakfast exceeded our expectations. It included fresh fruits, a variety of baked items, eggs made to order, fresh juices.

This is a wonderful hotel. The staff is very helpful and kind. There is a rustic cozy and elegant ambiance. The furniture is an antique style that I love. The decor is very nice. The breakfast is very nice and the space where you dine for breakfast is refreshing. The options are very healthy and even the bacon taste light. The pool is simple and small yet perfect. It’s never crowded. The hotel itself doesn’t have many rooms but if you’re fortunate enough to get one, you’ll be very happy that you did. The one con I’d mention is that it’s located directly across from a popular place that plays very loud music into the early morning so that could potentially be an issue if you have a problem with that. For us, it was not an issue. The location of the hotel is also perfect. It’s pretty much center city and right across the road from Getsemane (I’m sure I misspelled the name) but stay there. It’s a wonderful hotel!