SeaWitch Motel

Check in was at 4, we were about 40 minutes early so we didn’t mind the wait until 4:30, 5:00 and 6 got here and we finally got in after 6. They told me coffee was supplied- flavored only which I don’t do. It was clean and updated for the year it was built.

My daughter and I stayed at The SeaWitch for two nights. I was pleasantly surprised. While we usually opt for ocean view or oceanfront condos, this time we made a last-minute decision, and the price was right, so we decided to give it a try. And I’m so glad we did! Despite the dated exterior of the building, the room itself was lovely. It was tastefully decorated, clean, and just the right size for the two of us. From our second-floor room, we had a view of the ocean while sitting in the Adirondack chairs. The location was convenient—a short walk to the boardwalk and our favorite restaurant—and practically everything was within walking distance. Super nice and friendly. I would definitely choose to stay here again

I couldn't even get anyone on the phone to schedule a reservation. After reading all the bad reviews from the last couple of years, I wanted to talk to someone and get a feel for what changed between 2019 and 2021 when the reviews starting getting really bad. I called everyday for a week and there was never a manager on duty. Everyday I left a message (with front desk staff and their voice mail) asking for a manager to call me back and I never got a response. Finally a little over a week later I spoke with the Property Manager, Joyce. When I told her how I had left several messages with no call back she did not respond and acted like I was wasting her time telling me this information. It seems that the inn changed owners in the last couple of years and the new owners don't really get the hospitality part of their business. After speaking with Joyce, I could see why all the negative reviews were legit. I don't feel the need to do business with this inn and wouldn't suggest it to anyone else.

SeaWitch Motel, BEWARE Made a reservation with pay later. Canceled my motel stay in the time period they don't charge. They were not supposed to charge me anyway since I chose the pay at the motel feature. Canceled October 8th, they took out money October 10. Believe racially motivated since they believe they are dealing with an African. Refuses to return the money they were not supposed to remove from my account initially. As of November 4 and counting still waiting. No response and no money was returned. For your stay in Carolina Beach on Oct 15, you're getting $201.14 back. The property is processing this refund. For more info, please contact them directly. Beware. Reserve through ********** at your own peril! Make your reservations with SEA WITCH MOTEL ON CAROLINA BEACH IF YOU WANT THEM TO TAKE YOUR MONEY EVEN WHEN YOU CANCEL WITHIN THEIR WINDOW OF NO PENALTY AS I DID!

Poor communication and accountability with the staff. They were 2 hours behind with preparing our room for check in, called us to see when we would be there, but didn't alert us to the delay. They offered to call us when ready so we could get out and walk around, but then didn't. Half the time we were there our building was without hot water, and we understand these things happen. But yet again, there was no communication about the situation. Same with turning the water off altogether, where an alert would have at least let us plan in advance. Hard to trust that our family would be safe and taken care of if we came back again, which we won't. We wanted to support a local small business instead of a large corporate group, but were super disappointed.

Booked a trip in early April for Memorial Weekend. I called them directly, I did NOT use any 3rd party sites. Booked two nights for $607.94 Received a confirmation email 12 days later confirming the reservation. May 22nd rolls around (6 days prior to the trip)and I receive an email for $1047.41. I called and Brittany the general manager said the person who took my reservation was new and messed up. It's a 3 day minimum so the new total was it. We cannot stay for three nights, or else we wouldn't have booked. She was incredibly rude, but gave my number to the owner who called me with *67. He offered me a very small discount and said the rules are a 3 day minimum, and it wouldn't be fair to the several other guests this happened to as well. I guess it's fair for them to take a reservation and not honor it. They cancelled my vacation 6 days prior to me going. They lost me as a customer for life over a few hundred bucks. On Facebook they posted under new management this month, and it doesn't seem to be any good. We stayed there about 4 years ago. Location is good, but it was a cheap motel which we were fine with. We didn't need anything fancy. But when you start charging the prices you do with this awful customer service. Yeah good luck with that. I would strongly avoid them at all costs. Even if you book a trip with them you run the chance of them changing your price and/or terms. Why risk it? There are so many other hotels and motels in the area. Thankfully I found someone else with availability for almost the same price. Steer very far away from them. Lastly they charged my card for way more money without my consent. If you book your trip with this place this is what you risk. Not worth it.