Recensioni su Homewood Suites by Hilton Indianapolis Carmel

Jacuzzi was out of order. The room smelled musty and was not very clean. It was very quiet there and the breakfasts were decent.

家庭套房，可以煮點東西，早餐也很豐盛，每次出差都住這邊；停車也方便，我經常將車停在自己房窗前，周圍也有超市。

Fair property for the price. Staff were friendly at check in, easy to park and check in. Centrally located. Our room faced the highway and we heard road noise all night. Breakfast is standard hotel breakfast; my kids enjoyed the waffle maker. The property is not new; there are small things that would make it much nicer. The vinyl ottoman/table had stains on the sides that would have easily been wiped, the wallpaper was peeling off in the bathroom, the window had streaks running down them (not sure what it was) and the carpet had not been cleaned or vacuumed. Beds, bathroom and kitchen were clean. If in the area again would probably try a different hotel.

Our shower was not working the first night I called the front desk three times. The shower was on but was stuck on cold could not get to turn off. No one come was told there was not a maintenance person overnight. Shower ran full blast all night. Was upset after a full day of travel was looking forward to a night hot shower before bed.

When you pull into the lot it is clear the hotel is not new or updates. It could definitely use some help outside to spruce it up. The lobby looks a little dated, but overall nice. The breakfast area is set up nicely. It is spread out which helps with overcrowding. We arrived in our room after check in and were very disappointed with the look and feel. The room is not well lit, the couch looks very old and well loved and sheets have definitely seen their best days quite some time ago. We went to fitness room and pool and spoke to the front desk about this, but specifically the couch. We expressed concern of what the mattress would look like as we would have kids sleeping on the pull-out. The woman at the desk told us that the mattresses were in great condition and not to worry. After swimming i pulled out the mattress and it was gross. Lots of yellow stains. I went back downstairs and showed her 2 pictures. She didn't seem surprised but told me that they were sold out, there were no managers working and i should complain the next day. She offered extra blankets and sheets to build a barrier. The next day i spoke to the front desk, she told me there were no managers and nothing she could do. This was only after she was on the phone for 15 minutes and kept trying to ignore me, but i waited her out. at check out i told her about the issue again, she took my phone number to have a manager call me, but told me it was doubtful they could do anything

My room was rather gross honestly. For $200 a night, you’d think the table would simply have been wiped down. The refillable lotion on the wall literally just fell out. The bathtub had so much patchwork done to the outside it looked as if it were painted by Picasso himself. The dishes that were included with the room were dirty. And there were dirty dishes in the dishwasher as well. The food wasn’t that great either. Truly not that good of an experience for the amount of money I had to spend.

Very comfortable hotel. Quiet. Nice amenities. Great service. Comfortable beds. The stay was much better than I expected.

The remodeling was not the best in regards to a patched ceiling in room 215. The bathroom door had substantial water damage at some time and should be replaced. The shower head is loose in the wall. The tub appears to have had an anti-slip mat or stickers at one time. But not now and the shower is super slippery. Overall hotel was nice. We would stay again.

Our room was nice but the dishes were not clean and something on the back of the bathroom door.

Just average. Bed was very hard/firm. Hot tub was not working (this was main reason we booked this hotel). Pool is average. Breakfast was ok at best.

Hot tub wasn’t warm at all room was showing signs of wear I didn’t like the gym and the service no complaints.

Front desk staff was incredibly welcoming and friendly. We stayed in a suite on the 2nd floor. It was very nice, and clean! The beds were amazing! If we’re back in Caramel we will definitely stay here again!

Our room needed TLC. The dishwasher wasn’t mounted down and fell over when opening the door, there was limited silverware, we were low on soaps in our bathroom, our drain to our bathroom sink was broken so we had to shove a butter knife in it to prop it open so it would drain

Love staying at this hotel! We were just disappointed that they don't have the social anymore between 5-7 in the evening. It was one of the reasons we chose this hotel since we would be there Christmas night.