Melbourne Carlton Central Apartment Hotel Official

Facilities were a bit dated but everything else was great. Value for money if you're not particularly fussy.

It was relatively affordable for a room with kitchenette, living room space, and two bedrooms (one shared shower) and it came with amenities like washer dryer and dishwasher, a fridge, kitchenette with utensils, water kettle, a microwave, a toaster and a functioning induction stove. We appreciated the space, the dining table and the balcony. The location was very good as we were very close to where we needed to be for work (a five minutes walk down Lygon St to Fringe Hub) and was very close to lots of food along Lygon St. We loved that there were so many cafes too where we could just go downstairs and get our morning fix. The rooms are not new feeling, but we did not mind at all as they were clean. The reception counter has specific opening hours so do check before arriving. The housekeeping staff were polite and nice to clean our rooms when we asked, though they only change the trash bags and the bedsheets.

The man at the desk was not very friendly when we arrived We had no hand towels in the room, no bath mat and wifi didn’t work Girl at the desk today was very friendly & helpful

The location of the property was excellent, in amongst terrific eateries in Lygon Street and surrounding streets. The bed in the apartment was comfortable and clean. The receptionist that greeted me upon arrival was very polite and helpful. She is an asset to the business. The property in general was fair, very old and dated in many areas. It needs a significant attention. The room I was in was appalling. There was a large hole in the carpet (approximately 6inches square), the couch was marked in various places, the window in the main room was filthy, as was one of the blinds, the bathroom floor was filthy (I washed it before I used the shower/bath), there was significant dust on all skirting boards throughout the apartment indicating the property hadn't been property cleaned in ages, the walls were marked throughout (and I cleaned several marks off myself and which proved that it is basically just poor housekeeping/upkeep by management), the bathroom tiles were in dire state and there had obviously been a terrible leak at some point in the apartment as the skirting boards were badly warped and marked (through water damage). The property's location is really the only thing going for it. Whilst the nightly rate is of course lower than other properties in the city/nearby, however a lowered rate should not result in a dirty property - and which is what I encountered. I would not return. Thank you.

I loved how close it was to Lygon street and how safe it is to walk around this area at night. The guy at the front desk was so lovely and helpful also. Besdies being a little dated...Bed was really comfy. The smart TV actually worked easily and the apartment was clean.

Excellent hotel in a great area of the city! Excellent service and got help from the reception even after hours!