Au Royal

Rather disappointing and did not live up to the photos shown of the hotel on various websites. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.

This is a 2 star hotel not a 5 star hotel yet some people seem to have written their reviews on that basis which is exceedingly unfait. For a 2 star hotel it is ideal. I feel quite strongly about this as the owner goes above and beyond and it must be so demoralising to see reviews which hold the place to 5 star standards. It's not the Ritz but doesn't pretend to be. The location is great - it sits between the old town and la cite and vlose to restaurants and shops ( there's a nicebrasserie next door and a pizzeria just opposite) It is also clean and pretty spacious. The breakfast is simple but exactly what is needed - fresh bread/ croissants etc daily from the boulangerie at the corner of the street,/ yogurts with coffee/ tea on tap during the day (if the dining toom is open). In short it's great value for money. The owner is extremely helpful and was beyond generous with me when I had to report that my black pen had leaked on to the bedsheets and mattress. I have really enjoyed my time here. and would stay again if ever in Carcassonne

Hotel peu accueillant, la chambre était sale, des moutons au sol,le drap taché et de la poussière part.Les fenêtres crasseuses. La salle de bain rétro et sale,,des cheveux au sol et dans la douche..ceux des clients précédents. Pas de chaises ni petit bureau pour poser les affaires. Petit déjeuner correct mais servi en étant au téléphone...pas recommandable

CHAMBRE 18 1 ère nuit ( 19 juin 2024) : par le biais du coffret Wonderbox 2 ème nuit ( 20 juin 2024) : à notre charge (68 euros) , accueil correct par une réceptionniste aimable. PAR CONTRE : Aspect délabré de l'intérieur (porte d'entrée de l'hôtel, revêtement des murs...) Pour la chambre : plomberie en partie rouillée (chrome piqué), rideau de douche inénarrable (multitâches), ventilateur au plafond à pales en panne, lumières de plafonnier idem ( 1 ampoule sur 3) et (1 sur 2 à la tête de lit). De plus, présence de prise électrique dans la salle de bain dissimuler par un adhésif (risque ??? avec l'eau à côté) Au total : AU SECOURS !!!!!!