Labotessa Luxury Boutique Hotel

Our recent five night stay at Labotessa was a joy! Our room was large, beautifully decorated, and included a stocked minibar and yoga mats. Mornings started off with a delicious made-to-order breakfast with many flexible options, and evenings included a simple beverage service. What really sets Labotessa apart, however, is the staff. Every person, from the owners on down, exhibited genuine warmth and was well-informed about our sightseeing activities, dinner plans, and preferences. Many luxury hotels aspire to this level of service, but with only a few rooms, Labotessa can truly implement. I would be remiss if I did not mention Bridget in particular. Bridget corresponded with me multiple times before arrival to offer advice and assistance, welcomed us warmly on arrival, and stayed late on our last evening to handle a few final details. She’s a true professional and a lovely human, and I wish her every success in her career. I would not be surprised to find her managing one of the world’s flagship luxury hotels someday.

After spending a few nights at this amazing hotel, I came to realize that Labtoessa is in a class on its own. It’s truly a gem amongst the other luxury boutique hotels in Cape Town. I highly recommend this hotel experience based on the excellent customer service from the hotel and restaurant teams. Upon my arrival, the hotel team provided white glove customer service from helping me plan my activities around the town (thank you, Claudine and Martin) to the warm welcome and delicious food at the hotel restaurant. Overall, the hotel team’s attention to detail and excellent service only added to my personal experience and memories. Thank you for everything, Labotessa Team!

We stayed at Labotessa for four nights in May, 2025. The hotel staff was helpful from the day the reservation was made with dinner recommendations and reservations. Upon arrival, they were genuinely kind, gracious, and had little surprises and welcoming touches waiting for us. The property is immaculate, the rooms are very well appointed, and the hotel's design and style is sophisticated and comfortable. Bridget, Martin and all the staff greeted us daily with nothing short of pure professionalism, helpfulness, and a welcome smile. I've stayed in hotels around the world and this experience rates as one of the best I've ever seen. While many hotels offer service, Labotessa offers true hospitality. A very rare, very welcome, and very beautiful experience.

I rarely write reviews but wanted to make a point to draft this one. My sister, friend and I have traveled extensively for about 30 years and have visited 75+ countries. Without hesitation, we would put Labotessa in the top 5 hotels that we have stayed at in the world. The property is the meticulously renovated home of a former governor. The design is beautiful and there has been great attention to detail throughout. We stayed in the Presidential Suite for 4 nights and felt that we were staying in a luxurious townhouse in a sophisticated urban setting. The staff, led by the proprietor, are extremely welcoming and constantly ready to assist with anything, from a special meal in the cafe to a snack in the suite. Our unit had a beautiful kitchen that was stocked with all manner of beverages and a daily array of snacks. This is a great alternative to the Mount Nelson Hotel property where we had previously stayed. We were preparing for a three week safari so this was the perfect place to relax, enjoy Cape Town and its many offerings before embarking on the balance of our trip. We loved the peanut butter cookies that they make so the staff made several dozen for us to take on our journey, including a copy of the recipe. I cannot say enough complementary things about this place and we give it our highest personal recommendation. We hope to return in the future. Grace & Joan R and Caroline M.

We had an incredible experience at Labotessa. From the seamless pre-arrival communication to help with booking tours and restaurants, the staff were outstanding — warm, friendly, professional, and genuinely caring. The rooms were stylish and comfortable, and the breakfast was delicious every morning. Labotessa made our Cape Town visit unforgettable. The hospitality is second to none. Highly recommended!

We stayed at Labotessa Luxury Boutique Hotel in Cape Town for my nephew’s wedding, and I can honestly say it was the best hotel experience we’ve ever had. My family travels often. We’ve been to the Caribbean, Europe, Hawaii, Brazil, Africa, and Asia, and have stayed in some truly beautiful places. But nothing compares to Labotessa. The service, the location, and the atmosphere were truly exceptional. From the moment we arrived, the staff made us feel like family. We came from the U.S. with high expectations, and Labotessa exceeded every single one. Every team member we met was warm, thoughtful, and incredibly attentive. They learned our names right away and made sure we had everything we needed without us even asking. Huge thanks to Martijn and Bridget for going the extra mile. The rooms were stunning. You get your own private elevator entrance, and everything inside was elegant, spacious, and comfortable. Whether we needed restaurant suggestions, help booking outings, or just a great conversation, the staff delivered every time. Their recommendations felt personal and thoughtful, and we never felt rushed or brushed off. The location is perfect. It’s right downtown near Parliament, walking distance to great restaurants, local shops, nail salons, and more. The beach was just a quick two-minute Uber ride away. And, Ubers arrived so quickly that we had to be downstairs before even calling one. Traveling to Africa was deeply meaningful to us as Africans and African Americans. Labotessa made the experience even more special. Our trip was filled with love, family, and joy, and staying here made it truly unforgettable. We’re already planning to return with more of our family. Labotessa felt like home. If you’re visiting Cape Town, do yourself a favor and stay here. You’ll be blown away.