We picked this place as we were attending a concert nearby and it was just a few miles from the venue and a great price. They had these really nice condo/suites t some of them overlooked the lake, and they had nice amenities with a very nice pool area. Here's the thing though, we check in, typical hotel check-in, but they don't give us a key. The front desk lady directs us to this other counter that is roped off. We get there and this other lady welcomes us, big smiles, thank you for choosing us, blah, blah. We have a gift for you, and she pulls out this card with three gifts we can choose. I immediately go into defense mode, I just want my key. The lady is insistent that we choose a gift, we still don't have a key. So i pick one. then this other guy walks over, and he's all smiles and greets us, and he says follow me to claim your gift. It was a membership/timeshare presentation. I just politely said, ”We're just here to see a concert. I'm not interested. Can I have my room key please” Then they started full bore into the pitch, ”It will only take 20 minutes and then you can have your key and your gift” I said, ”Please just give me my key, or we will go find somewhere else to stay” The guy walked away and the lady's attitude changed dramatically. I asked again, ”Can we have our key please?” She then dropped the keys on the counter and didn't say another word. It was very awkward. The condo/suite was very nice though. I wish I would have had the option to decline their presentation when I booked. I thought it was real disrespectful of them to hold your room key hostage as a way to get you into their presentation. Other than that it was a great stay!
Molto buono
99 Recensioni