Hotel Casa del Marqués

Santillina del Mar is a very small but scenic town. Hotel was very quaint (a plus). Rooms were roomy and comfortable. Staff was excellent. Breakfast was an extra but they cooked eggs to order. Parking was ample (extra charge). I would recommend for those visiting Santillina de Mar.

Wonderful, historic and charming hotel. I love these small, family run boutique hotels and Casa del Marques did NOT disappoint! Lovely room, comfy bed, clean and pleasant. Front desk staff was super gracious, helpful and pleasant. Breakfast was OK. Bar was great! Even better was the help yourself bar in the picturesque back courtyard, full of blooms, orange and lemon trees and two onsite house cats to make it interesting! Only real comment I would have is that updating the rooms really is in order. The bathrooms need a complete overhaul. Loved the bidet, but renovating / updating the bathroom to include getting rid of the shower-in-the-tub, would be equally as acceptable. Lighting not all that good; fairly dim. The electrical system probably need updating, to include more outlets AND USB / USC outlets be made available in the rooms. My adapter took care of all my needs, but I had to move the mattress out in order to use the single outlet behind the headboard - I used both USB outlets, both USC outlets, and the plug. Crossed my mind that I might be overloading the circuits, but I had no mishaps. Just a crooked mattress. The motion detector lights on the stairwells worked most of the time, but were still not enough. Tripping and falling down the dimly lit stairs - even with the motion detector light on - was a real possibility. An accident (and possible lawsuit) waiting to happen I thought every time I descended the stairs from my room. Since there really isn’t all that much to do in Santillana Del Mar (the Main Street is two blocks long and pretty much a single street filled with souvenir shops, cafes and hotels), this was a lovely hotel to hang out in!

I made a booking that was to be paid on arrival, I was then charged in full by the property the same day which my bank blocked due to concerns of fraud. I was then threatened with cancellation if they could not take the full charge straight away which was not the terms i had agreed too. Belen was argumentative and rude, but as I agreed to pay at the property they had no right to charge me in full straight away. If this is how they treat guest its best to avoid this hotel

This is a wonderful small hotel. An exceptionally beautiful building sympathetically converted into a fantastic hotel. The rooms are extremely comfortable, the staff warm, welcoming and helpful. Right in the centre of this beautiful Old Town. We will certainly stay here again, a little piece of paradise

First time in Cantabria, and this hotel came highly recommended. Not far from Santander. The hotel didn’t disappoint with eclectic architecture and room design. The staff were very friendly and made us feel welcome. Our room felt more like a suite with plenty of space, a wonderfully comfortable bed and two separate seating areas. The continental breakfast had a wide selection of choice with 5 different fruits, yogurt, meats and cheese platters and lots of cakes, pastries and bread options. There are lots of different areas to relax both inside and out. The car park is extra at €11 per night but worth it to be able to park so close to the hotel.