Mandarin Oriental, Canouan

Siamo appena tornati, viaggio di maggio che è la stagione delle spalle nei Caraibi. L'hotel era vuoto, abbiamo condiviso la colazione con una coppia inglese nella sala da pranzo due mattine. Il personale di gestione è stato introdotto in modo non caloroso o affascinante, il personale dell'isola è stato come sempre adorabile. Ad eccezione del maggiordomo donna Iolia, era strettamente sceneggiata e citava regole dappertutto, prepotente senza un granello di calore naturale o fascino. . L'hotel l'arredamento è coloniale britannico che può essere adorabile ma in questo caso non è un kitsch esagerato totale ad un alto livello soffocante nella sua novità e intensità. un solito pranzo $ 200 in più, sarebbe andato bene se l'ambiente non fosse così inquietante.. Ho detto che volevo fare shopping al bacino degli yacht, mi è stato detto $ 70 andata e ritorno, va bene ma non ci sono negozi tutti hanno lasciato spazi vuoti , c'è un piccolo supermercato, il ristorante consigliato vuoto e deserto. siamo appena tornati indietro di $ 70 più poveri..1 piccola vela nel bacino. Ho detto che probabilmente vorremmo più delle 2 birre nella suite 8 sono state inviate non abbiamo mai toccato, abbiamo chiesto che venissero accreditati, no, ho pensato che lo faremo portarli via ma a chi? In conclusione abbiamo noleggiato un aereo privato per andarcene, nessun rimborso ci sarebbe stato dato, ci è stato detto di partire presto. entrare a far parte del loro club un paio di anni fa..Questo Mandarin Oriental non esemplifica il resto.. grazie a dio..

The Mandarin Oriental Canouan is the best kept secret in the Caribbean for luxury travelers. The resort reopened only a few weeks ago after recovering from the devastating effects of Hurricane Beryl. The island is friendly and accommodating to tourists. The 1,200-acre Canouan Estate property is mostly a nature preserve with two private beaches in addition to the main beach at the resort. Shell Beach is still under repair. It is a vigorous 2.5-mi walk from the hotel, and offers a calmer Atlantic-side beach for swimming and water sports. L’Ance Guyac Beach, a short van ride to the Caribbean side of the island, features a quiet, protected cove for snorkeling as well as an open air French-inspired restaurant. The Mandarin staff will arrange excursions pretty much anywhere you wish to explore on the island. There is also an 18-hole golf course on the estate, but we did not play during this trip. We were delighted to be assigned a butler upon check-in. Our butler, Rayshorn, was incredibly helpful, and it’s clear that the Mandarin prioritizes customer service training for all of its associates. Our suite had a stunning ocean view with the ability to open the massive terrace doors to the enjoy the tropical breeze. We enjoyed a relaxing couples massage at the spa overlooking the Atlantic Ocean. While the property and amenities are 5-star, it’s really the people that make the place truly special. We will be back again and again.

My Husband & I have just come back from Mandarin Oriental with friends. What a wonderful experience from the transfer from Barbados to the Hotel. All the staff from management to housekeeping, waiting staff & both our butlers were exceptional. Attention to detail in all areas was exceptional also. We loved our tour of the village & our little boat trip over to shell beach. Thank you to all involved. We will be back as soon as we can. Dawn & Bryan

Never have I felt more at home while being away. The warm smiles from every staff member, the cozy reading nooks scattered throughout, and the incredibly comfortable beds made this stay unforgettable. The evening social hours were a wonderful touch, allowing us to meet fellow travelers. The location was perfect, and the concierge's recommendations were spot-on every time.

We have lived all over the world and traveled a lot in the areas we have lived... the week we spent here stands out to each and every member of our family. And we can't wait to go back. For my husband and I, what differentiated the MO Canouan was the service. Phenomenal team, exceptionally trained to anticipate your every need in the most natural and unobtrusive way possible. Our unassuming family, much in need of some quiet R&R when we arrived, felt completely cared for here. We were beyond impressed. The kids, aged 7 and 8 at the time, loved everything about Canouan. What they continue to mention (and write about at school!) is the "turtle farm", which hosts rescued baby sea turtles that you can handle, snorkeling near deserted cays, and just the overall family experience and bonding. They went to a cooking class one day and adored it! I can't say enough good things about our experience. It was perfect for a busy family to just chill for a week, immediately post-relocation/stress. Thank you again to the amazing team and hotel! (NB we went in 8/23, but the earliest date I could select in the drop-down was 9/23)

The level of professionalism here is truly outstanding. Every interaction, from check-in to check-out, was handled with efficiency and grace. The staff are clearly well-trained and take pride in their work, which shows in the flawless execution of their duties. Yet despite this high level of professionalism, there's also a warmth and friendliness that makes you feel genuinely welcomed.