Zafiro Mallorca

We stayed here as a family. The check in was quick and the hotel clean. After arriving late there was still food available for us. The food in restraunt and snack bar were good and staff work hard. The receptionist provided us with a map of the resort which was great. The downsides We had a private swim up pool room the downside of this we only has sun up to a maximum of 1 O’Clock. If your paying extra for a pool you want to use it all the time. They were using the room next door to record a promotional for the hotel so they had constant bright lights on We were all badly bitten by the mosquitos. Make sure you take insect repellent. The entertainment is a bit repetitive.

We’ve just got back from our honeymoon with our three children (ages 17 years, 15 years & 18 months) and I cannot praise the hotel & staff enough. From the moment we arrived nothing was too much. We were allowed to use the AI straight away & checked into our room earlier than we expected. We had two joining rooms with private pools and there was plenty of space for us all with all the facilities a family needs. The private pools were especially handy for when the baby wanted a nap but we didn’t want to miss out on cooling down with a dip. The buffet food selection for breakfast and dinner was brilliant & every night there was something for all of us to eat. The lunch was out favourite though with choices of pizzas, burgers, pastas, nachos etc. and the drinks selection didn’t disappoint. The hotel was clean and the pools well maintained with lifeguard supervision and never any issue getting a sunbed. However, the staff are what makes this hotel. Friendly, attentive, great with our little one, patient and always smiling. From the grounds maintenance team to reception staff, everyone had a smile on their face and said hello. We were especially blown away by the helpfulness of the lady that checked us in (I’m sorry I didn’t get her name) and Otmane (one of the restaurant / bar staff) who provided such a personal customer experience. You can see that every member of staff really cares about providing a good service and all work really hard at what they do. I cannot recommend this hotel enough and we can’t wait to hopefully return in the future! Thank you Zafiro Mallorca for making our familymoon so special!

We've just got back from a 10 day stay with our baby in September at the Zafiro Mallorca and it was really great all round.  All of the staff, from the reception to the restaurants to the cleaners to the lifeguards, were so friendly and helpful to us all week. Particular shout outs to Aina Vives and Veronica Mendez in the restaurant who were lovely to us and our little one. The food the whole stay was top notch and the hotel was always so clean. There's lots to do for young children and it's in a great location, with free parking. As we stayed for more than a week, we could use the a la carte restaurant twice and the food and service there was also excellent.   We'd love to come back.

Very nice hotel, great garden, fun pools, spacious rooms. Good choice for families. We stayed here for 11 days with our children aged 1&6. The rooms offer separate bedrooms and kitchenettes so you can easily go for HB and prepare some light lunches in the rooms. Overall we had a pleasant stay (despite having few days of rain which created a challenge). 1. Pictures on Tripadvisor are mixed up with the 2nd Zafiro hotel in Can Picafort. It’s worth checking the rooms on the hotel site to avoid a surprise (as I did). 2. The garden suite rooms are definitely not worth the money. Also avoid ground floor rooms from the street side - the hotel has a big problem with cats on the promise, who poop in your garden all the time. We had to change our room because of this, but the hotel staff handled it very professionally. 3. The private pool rooms are amazing. Though you still have to chase away the cats. 4. Standard suites are also very good. The pool side is definitely the better choice. 5. You can rent a pram at the hotel! 6. Rooms next to the restaurant on the outside are noisy from the road. 7. There is an amazing playground for kids. Generally I became a fan of the Zafiro brand and would recommend this hotel to friends.

Great family hotel. Choice of food excellent. My grumble was each sitting the butter dish moved to different ends of the buffet. Why can’t there be 2 butter dishes at each end. I found this very frustrating. The location is good, just a 7/8 minute walk to the beach. The children loved the pool. Overall a good choice of hotel.