Hotel in zona Campeche International Airport, Campeche

Luogo confortevole e abbastanza servizio. L'attenzione è di primo piano. I servizi, le camere sono impeccabili e in generale tutto è diretto a che i clienti godono di un soggiorno piacevole e inoltrabile.

L'hotel ha una buona posizione e ci sono grandi parcheggi davanti all'hotel. La stanza era molto spaziosa e nuovamente arredata. Il bagno era abbastanza grande, aveva anche un asciugacapelli. I letti erano molto comodi. Il personale era amichevole. Il colazione era buono. La sera, correvano fuori dall'acqua calda per fare la doccia. Il wi-fi nella stanza non funzionava.

I looked at a lot of hotels when choosing where to stay in Campeche. We wanted something quiet, but well-located for exploring the historic center. Since we were driving, dedicated free parking was also important. Hotel Castelmar met all these criteria and exceeded our expectations. The people at the desk were helpful and cordial, the property was immaculate and super charming. A room, a superior double, cost around US$43 a night, and what a value that was! The room was large with two double beds, an updated and roomy bathroom (with scented toilet paper!), plush towels, and upscale amenities. The A/C and ceiling fan were quiet. Beds had good mattresses and nice linens. We never heard a peep from outside or from another room. Breakfast was not included, but was very reasonably priced and of generous portions. The pool, in an interior courtyard, isn't heated, so it was a bit brisk, but it was a nice break from the 90° heat. The parking lot is large with plenty of spaces, some with shade, and there's someone there to guard the cars and confirm you are a hotel guest. Covid protocols were in place, and we felt very safe. Highly recommended!

La stanza è buona, la pulizia e l'ingresso sono facili

Some staff members are amazing. Kind, friendly and always willing to help. I’ve grown fond of some of them. Others, are unpolite, and just plain lazy... sometimes acting like they dont’t really care. The hotel is perfectly located and has a nice view from the balcony rooms, but although the hotel is relatively new, it’s poorly maintained. Some rooms don’t have hot water, others have none working tvs, some have missing pieces of furniture, clogged sinks and bathtubs, and so on. (Yeah, I’ve stayed here a lot (about 20-30 nights on 2021), mostly because I’m an IHG GOLD MEMBER and already know the area.) Wifi is unsteady and slow. If you are having an important zoom meeting, or some important web surfing to be done, I recommend using cell phone data, so you don’t have an unstable connection. Some rooms, specially those at the end of each hall, have little to no wifi signal on all floors. They say they have a “restaurant” with room service, but it’s more of a cafeteria, an even though they say they close st 11pm, if you try calling after 10pm, they won’t pick up at the phone and the doors to the place will be closed most of the time. To sum it up, if you are coming to Campeche, you can find better places to stay. Better maintained, equally well located or more historic boutique hotels for simular prices.