Utente ospite
9 novembre 2024
To the staff of Bintana Sa Paraiso - Binunsaran: From me and Jackie, thank you for making our stay memorable. The staff are world class in terms of hospitality and making you feel right at home. They are always friendly, polite, and willing to go the extra mile to ensure we have the best experience. It was our first time staying at Bintana and we’re already looking forward to coming back. The place itself is spectacular; with amazing views of White Island and Mount Hibok Hibok, and the vibe both morning and evening is very calm. My only critiques is if you want to take a swim, be prepared, it’s pretty cold, I would suggest heating the pool and private pool to ensure guests use it more. The bathroom hot water heater was also inconsistent, half the time we showered in the cold which was a bit of a letdown. Lastly, thank you to everyone at Bintana for my surprise birthday party. It was hard enough to keep it a secret, but they pulled it off. They worked with my wife to make this birthday one for the books. I would highly recommend Bintana to anyone that wants to have a relaxing vacation coupled with amazing staff to ensure you have the best experience. Big big big shoutout the front desk staff (Jay and Arve), room service/restaurant (Drex, JL, Malou, Christine, and Gretchen), and to Brian and Chitto for the transportation. If it wasn’t for them, I sincerely doubt our stay would’ve been as memorable. Kindest Regards, Gabe and Jackie
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