Holiday Inn Express Cambridge West - Cambourne

The hotel is new and the room is tidy. Good breakfast. The parking space is enough.

Good hotel and service! location is far away from city center but is acceptable

I was so upset, as we arrived i was told that only 3 of us could stay, they said they don't have family rooms? Unfortunately, my husband had to go elsewhere and the hotel took a screen shot as my booking was clearly for 2 adults and 2 children this is the second time i have had issues whilst booking through trip.com, really upsetting and disappointing. Ruined our half term holiday as a family, not fair that this happened to us! We were separated as a family, the one day we were all supposed to spend the night together in Cambridge became a nightmare, i had to go to work in the morning and we lost £200 extra on taxi's and another room elsewhere. The hotel said it was trip, com's fault not theirs as their policy is not more than 3 in a room, horrible way to start the autumn break