Sorrento Hotel & Restaurant

We booked The Sorrento for a large family gathering and we were delighted we did. This is a super little family-run hotel offering the kind of service sometimes missing from bigger hotel chains. The staff were all friendly and nothing was a problem. Our room was spotlessly clean and a really comfortable bed meant we slept well. A tasty full English breakfast (or the excellent continental offering selected by my wife) in a relaxed dining room with attentive staff made for a great start to the day. The spacious and friendly restaurant specialising in Italian food with a wood burning pizza oven is an excellent option for families or those not wishing to venture out at night. For those that do, the local neighbourhood offers a range of places to eat and drink and the wine bars and local delis are also worth a visit. Being on a bus route makes access in and out of town effortless. This value for money hotel is definitely one we will use for future visits.

Staffs are very welcoming and helpful. Check-in and check-out had no fuss. Free parking is convenient. There are shops nearby, and the Italian restaurant is really nice. We had an unforgettable dinner and a breakfast there. After a horrible experience from a guest house named Riverside Inn in Ely, Sorrento Hotel just saved our trip.

Very clean rooms with comfortable bed. The bathroom was spotless and with good towels! Staff were all very welcoming and friendly. Breakfast had a good selection and tasted great. Possible to walk into the city centre within 40mins, would recommend!

Excellent hotel, spotlessly clean. Room had everything you needed for a short stay. Breakfast was great. Can't praise all of the staff enough. The hotel has it's own Italian restaurant with big serving great pizza.Excellent bus service to the city centre on the doorstep. Highly recommend!

I booked a two night stay for my wife and I. Although I thought the cost to be on the expensive side, the photos of the room and hotel on the website were encouraging. On arrival, I was able to park at the rear of the hotel, but it seemed that the carpark was also used by non-residents, a car hire firm in particular. The hotel frontage and reception were very clean, bright and welcoming, with the staff being very friendly. Our room was a reasonable size, but very disappointing. It looked nothing like the standard shown on the website. The furniture was dated, the decoration was of an extremely poor standard and, although the room was clean, it looked grubby where it needed redecorating. The carpet was dated and had a line of paint along it, dating back from when the skirting was last painted. Our toilet door was sticky, the bathroom light pull hung down where the door was and the extractor was very noisy. Our room was on the ground floor next to the rear entrance. The outdoor smoking area is at the end of that path so, anyone making their way to and from the car park or smoking area walked past our bedroom window. The nights were very noisy from the restaurant, hotel and neighbours. People coming and going kept disturbing us and not everyone bothered to make it to the smoking area to smoke, and not everyone smoked purely tobacco. The pillows were uncomfortable and I did not enjoy a good night's sleep. The breakfast was very good and the restaurant, which is a separate concern from the hotel, was excellent. Overall, the hotel was disappointing, overpriced and not good value for money.