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"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья."

"El servicio del hotel es inigualable, el mejor desayuno ect ect . Tiene un piscina que pueden ingresar siempre ! Pero luego un spa que para los niños el uso es limitado. Mi único consejo es que solucionen el wifi que anda muy mal ! Y hoy día es vital ya que hay gente que trabaja a distancia"

"Abbiamo solo avuto un giorno ma abbastanza per dire che il letto è stato quello che più ci piaceva dell'appartamento, grande e molto comodo, come le cucine, è molto difficile che in alcuni appartamenti queste due cose siano molto bene, il secondo che più ci piaceva il bagno con bagno, questo è un piacere che per mancanza di tempo o per non averla non si può godere, un buon bagno è un modo molto buono per rilassarsi e distress. La piscina è anche molto buona con molte ciambelle per rilassarsi, in una zona della piscina c'è come un gigante jacuzzi con le lame. Il seggiolone è anche molto buono, molto comodo, la terrazza molto grande con tavolo e due sedie. Mettete trappole per pulire e asciugare il bagno e spazzatura e fregaplatti, tutto è molto bene, molto buon rapporto qualità prezzo. Sono i migliori appartamenti che ci sono in Callella"

"Fabuloso, ya hemos repetido , si hay algún fallo que poner es que no hay ascensor .Muy limpio y la recepción muy agradables"

"My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier"

"Была в конце мая. Хороший отель.Очень приятный персонал. Доброжелательное отношение. Было много испанских пенсионеров, которые ездили на экскурсии. Очень вкусный и разнообразный завтрак. Процветания!"

"La posizione è perfetta. Buona colazione con una stazione per omeletta Il servizio potrebbe migliorare Manca un mattino all'impianto"