Hotel a Calella

"Un ottimo hotel. Sarebbe consigliare a tutti. E 'in realtà un bed and breakfast, ma così eccellente curata. Eccezionalmente pulito, personale amichevole e un bel letto. Colazione è buona. Un rapporto qualità-prezzo eccellente.Ci piacerebbe venire qui."

"Nel complesso, molto buono. Mi hanno permesso di fare il check-out posticipato e mi hanno cambiato camera perché non era un letto matrimoniale come descritto su Trip.com, che indicava anche la presenza di una vasca da bagno, ma non c'era... La pulizia era buona, il letto molto comodo, la posizione buona. Forse l'unica pecca è stata la colazione. Mancava un po' di scelta per un hotel a 4 stelle; tutto era troppo semplice, ma il ragazzo che si occupava delle uova e delle crêpes appena fatte è stato molto gentile (Yusef). Nel complesso, è stato buono. Non so dove si trovi la spa, né la menzionano. Quindi, definirlo un hotel con spa mi sembra un po' superfluo."

"Cabe recalcar que el hotel está limpio a nivel de instalaciones, pero la ropa de baño tanto como de cama, muy muy pero que de muy mala calidad, las toallas parecen trapos y las sabanas fundas de muebles."

"Fabuloso, ya hemos repetido , si hay algún fallo que poner es que no hay ascensor .Muy limpio y la recepción muy agradables"

"Siamo già stati in questi appartamenti alcune volte ed è sempre stato tutto molto buono. Piscina piccola ma molto pulita con lettini intorno per prendere il sole e rilassarsi. Ottima attenzione da parte di tutti gli addetti alla reception. Noi torneremo"

"A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children."

"Netjes hotel, mooie kamer, goede locatie, ik was er in juli, wat ik wel miste was een deken op het bed, er lag alleen een laken op het bed en in de kast ook geen deken te vinden. Aangegeven de volgende dag, je moet om een deken vragen bij de balie,vond dat apart, nu onnodig koud gehad, was niet nodig geweest. Het ontbijt was prima, je kan er ook naar de Spa voor 12 pp."

"The apartment is on the second floor but there is a small lift. The apartment was clean and presented well but would benefit from modernisation, that said this would be reflected in the price and I feel it was good value for money. The single room is inte"