Utente ospite
25 febbraio 2025
I Stayed in ocean palms from 20th Feb to 23rd Feb. My overall stay experience was bad , in comparison of my earlier stay in other hotels in Goa and i will definitely not go to this hotel again. I will just list out the points which ruined my experience. Room service is only available till 10:00 PM in this hotel, goa being a party capital , we are not expected to eat sleep by 09:30, why we need to go to goa for that, i tried to order something by 11:00 and room service was closed and I had to go out again to have some food, which was really worst experience, room service should be 24X7 in 4 start hotel, if not at least till 12:00 AM , they should have room service , with some fixed eatable item, not maggi, which they recommended. Swimming pool was very small given their no of rooms in property and when we went to use swimming pool, most of the time, all the pool side bed was full, and we have to return. Air conditioner was almost non functional , and there was no use of it, it was just like fan they do not provide room sleeper or even mirror in the room for premium room, which was again big spoiler for me, not sure how other guest manage, but, i am not supposed to carry sleeper after paying 7k per night for room no comb , no tongue cleaner in dental kit, even normal hotels have these things in room. least but not last is the food was worst, we tried chicken chilly, which was somehow manageable but chicken biryani was , worse biryani, we ever had after paying 800 approx. on top of that they have different rate for room service and restaurent , I was not sure, why rate would be different in same property for room service and restaurent. Overall, the hotel did good job of ruining our GOA experience , courtesy to their paid review, but i will say to others, if you want to make your vacation any better , stay away from ocean palms Location was good-- that is only good thing for which i gave one star
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