Alexoxo12
4 settembre 2024
First of all, I will say that I am not a person who deliberately looks for negative features of a hotel, I rather focus on the positives and good time with my loved ones. Unfortunately, this hotel disappointed us in many respects. At the very beginning, there was a huge problem with accommodation, we had to wait 4 hours after arrival for a room (I understand, this is the hotel's policy), but we couldn't even use the shower by the pool or drink coffee from the buffet. Other disadvantages are: Further disadvantages are: -absolute lack of WiFi in the rooms or corridor - too few sun loungers by the pool -the entire chill zone is charged extra, not only the Basque beds mentioned in the description (we were literally kicked out of this zone :)) -drinks were mostly made from an automatic machine and were of really poor quality - basically no one from the staff speaks English, it is difficult to communicate because everyone speaks Spanish or sometimes German - as for the room, water is pouring from the shower and during our stay the air conditioning broke down twice for several hours - the worst meal was definitely the dinners/lunches - small selection and poor quality food, dinners were ok -the hotel staff were clearly focused on German tourists, they were served immediately, there was a visible difference in the treatment of other nationalities -microscopic swimming pool -the entire hotel has a lot of imperfections, it shows years of use, and the renovation has not changed much -the bar closes just before 11 p.m., the music is turned off and there is no option to order a drink a few minutes later On the plus side: +silence in the hotel +selection of dishes for dinner (including vegetarian options)
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