Hotel Ilusion Moreyo - Adults Only

Hotel is in a great location. Lovely outdoor area onto seafront. Spotless clean. Food excellent. All staff ver pleasant especially the catering staff and Carolina on reception. They supply towels, dressing gowns and slippers. Also lovely light duvets on bed. Now for negatives. Don’t book a superior room. The room is so small. It’s the view you pay for we were told. No Uk channels I bout superior room. No coffee machine. Bathroom lacked privacy. No handrail in shower and you have to ask for soap at reception. We actually bought a bar of soap but later told by another couple it’s supplied at reception. No notice in our room to this effect. Cleaner washing tiled floors and no sign put up re wet floor . My husband slipped on same floor. Wasn’t hurt fortunately. They’ve lovely tables at front of hotel where we liked to purchase a beer at bar and sit outside but alas no brollies so you’re scorched from sun. Have to say overall we’d a lovely stay and the beds were the most comfortable I’ve ever used on holidays. I’d recommend a stay here but there are a few issues but go to reception and ask for Carolina. She looked after us

We stayed here for a week as a last minute getaway unfortunately it isn’t somewhere we would return. The hotel is situated across the road from a British bar which plays incredibly loud music from 9pm-11.30/12. Even with your balcony shut it’s loud. There isn’t many staff on which is a real shame as the ones who are working work incredibly hard/ don’t stop and are rushed off their feet. We got here pretty late in the evening, given the room number only to find out we’d be sent to the wrong area. No water was provided so had to buy some from a takeaway. It’s not a bad room size however the aircon didn’t work on our first night and when we saw on their information you could rent a fan. We went down and they. They had no idea what we were talking about. It was fixed the next day. The bathroom needs some TLC especially with tiles on the floor. On one of the days our door had been left unlocked after it had been cleaned luckily everything was still intact. Hotel is very clean throughout. In terms of food breakfast was fine. They do need to get a coffee machine as everyone was queuing for the two they have. The evening meal was quite limited in choice and I wouldn’t recommend if you have any dietary requirements as you’ll be stuck eating rice. Asked for a drinks menu they didn’t have one. It is well Labelled though I will give them that. No entertainment unless you count that from across the street. It is an excellent location, lovely to sit out on on an evening and read your book. Plenty of sunbeds and they do provide towels. Drinks are reasonably priced. Do I think it’s a 4 star? No, they need to definitely have more on offer to get it there. Overall it is good value For money it just wasn’t really our thing.

I stayed here as a solo traveller at the end of September. The hotel receptionists were all very helpful and the bar staff really chatty. I felt welcome as a solo guest. My room was on the first floor facing the street, at first I thought this would annoy me however it was nice getting ready and sitting on the balcony watching the a**osphere. I always popped up to the sauna balcony to catch the sunrise, I think if you don't have the best view in your room, just make use of the hotel, it's there to be used :) The room was very modern and clean, on the small side but perfectly laid out and the modern decor and facilities made up for the size. I saw a lot of complaints about the pool size, yeah it wasn't the biggest pool, but you don't need a big pool in an adults only hotel in my opinion, it was perfect for dipping in each morning and the views from the pool and sun terrace were beautiful! The hotel itself is in a great location, right on the seafront and nothing beats having your breakfast there each morning then having a dip in the sea. Fantastic hotel with great facilities and a fair price. I'll be back :)

Lovely hotel, excellent location, friendly staff. Wasnt a fan of the buffet dinner but can't fault this hotel as it was super clean and lovely balcony onto the rooms and pool was spotless. Would highly recommend for couples or older people.

Stayed for a week in a superior double room with front sea view… Room- on the smaller side not much space around the bed or in the bathroom however this wasn’t a problem, view was stunning. Shower was a real strong point and beds were comfy also relatively clean (under the bed a bit dusty). Hotel offers free wifi however connection was very poor but this wasn’t a problem as we had a roaming pass but if anyone is relying on wifi you might be disappointed. Room didn’t include an mp3 docking station which it stated online (again didn’t bother us) Service- arrived 3pm after travelling for a long time, there was a queue for check in where we waited for about 15/20 mins we then got checked in. Chefs all enthusiastic and made dining an enjoyable experience, food was always relatively hot and fresh with replenishments taking place regularly. Bar staff and waiting staff on the whole happy to help serve with a smile on their face, from breakfast through to dinner. One server called Luis seemed to never have a smile on his face and was the only one to not really take any notice of the guests. Food and drink- It was also luis (not his fault) who informed us of the hotels no own drinks or food next to the pool policy unless bought off of them. This was a little disappointing considering it was only a bottle of water we were drinking to stay hydrated in the beautiful sun trap! It was great to be able to sit right on the sea front for breakfast and dinner where there was always seats to be had. Similarly there was always sun loungers around the pool available, however it has to be said we did not come during the very busiest weeks of the year. Location- The hotel is situated very close to the Cala Bona harbour which plays host to multiple beautiful restaurants and bars to cater for all needs. The flat promenade along the sea front allows you to walk all the way to the bottom of Cala Millor quite easily with the option to sit in a few bars along the way if that takes your fancy! Entertainment- the hotel provided a dj every evening between 8-11 not to everyone’s taste but we enjoyed it, however, there is entertainment around Cala bona in local bars if a dj isn’t for you. Price- considering you were almost made to buy drinks or dehydrate, it’s a god send that they were reasonably priced for this type of hotel. On the whole we enjoyed our stay here and would happily return.

How this hotel is classed as 4 star is quite beyond me We paid for a superior room with a balcony and sea view, the room we were given was tiny, smaller than my bedrooms at home, there is only shelving in place of wardrobes and the reason for this is obvious, you wouldn't be able to open a wardrobe due to the bed being about 1 ft away. A couple cant walk past each other in the room without one having to either move back or sit on the bed, the bathroom was also extremely small, only 1 person could get in at a time!, Yes we did have a balcony with a sea view but again this was very small and difficult for 2 people to move about on. The food was OK but not 4 star standard. The Jet2 brochure said there was regular entertainment, I presume this was the good crack with the barman as there was nothing else happening On the plus side the hotel was very clean and tidy and the staff were friendly and helpful However, having stayed at numerous 4 star hotels in the past there is no way that the Iusion Moreyo can be classed as 4 star The reason I am only writing a review now, over 6 weeks after my holiday, is that I have recently received a reply fro Jet2 following my complaint to them, which in effect is a fob off telling me how much they appreciated my feedback (not that old chestnut)