Waldorf Astoria Cairo Heliopolis

Recensioni su Waldorf Astoria Cairo Heliopolis

Waldorf Astoria Cairo Heliopolis

4948+RFR, El-Orouba, Sheraton Al Matar, El Nozha, Cairo, Cairo Governorate, 11732, EgyptDettagli hotel
Waldorf Astoria Cairo Heliopolis
Waldorf Astoria Cairo HeliopolisWaldorf Astoria Cairo HeliopolisWaldorf Astoria Cairo Heliopolis
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
52 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.2
Pulizia4.4
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Tutte le recensioni(52)
Recensioni positive(26)
Recensioni con foto/video(7)
Soggiorno meraviglioso!(8)
Camere magnifiche(6)
Personale amichevole(5)
Ottimi servizi(4)
Recensioni negative(3)
Utente anonimo
Camera Deluxe King
Soggiorno: nov 2024
Coppia
28 recensione
5.0/5
Eccezionale
Pubblicata: 23 dic 2024
Hotel near airport - around 10 minutes by taxi. Clean and modern building, recommended to stay before or after flight
Traduci
Risposta dalla struttura: Thank you for your great feedback! We're glad you enjoyed the convenience of our location, just a short taxi ride from the airport. It’s always a pleasure to provide a clean, modern, and comfortable stay for travelers. We look forward to welcoming you again, whether before or after your next flight!Yours sincerely,Waldorf Astoria Cairo
FL
Camera Deluxe con 2 letti matrimoniali
Soggiorno: nov 2024
Viaggio con amici
8 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
good food Good service Will choose again and share with friend
Traduci
Risposta dalla struttura: Thank you for your kind words! We’re so happy to hear that you enjoyed the food and service. We can’t wait to welcome you back and are grateful for your recommendation to friends. Looking forward to your next visit!Yours sincerely,Waldorf Astoria Cairo
Darwish
Camera accessibile ai disabili Deluxe
Soggiorno: dic 2024
Famiglia
1 recensione
1.0/5
Pubblicata: 29 gen 2025
This site is a working site like *********** or Travago or others. The correct description of this cafe is a platform where hotels and companies register and make reservations through it, but the one in control is the hotel or company only. This site does not provide any support and I have retrieved what is not right for those who are entitled to it. Two hotels were booked through this site, and the family had a bad cold spell that prevented us from traveling. We bought the plane tickets and sent them to the hotels 48 hours in advance. The hotels refused to return any dollar from the total $2,500 booked for the two hotels, and the site did not take any followers or action. God is sufficient for us, and He is the best Disposer of affairs.
Traduci
Risposta dalla struttura: We are sorry to hear about the challenges you faced with the booking process. It sounds like a frustrating situation, especially when unexpected circumstances prevent travel. Unfortunately, as the site is primarily a booking platform and not directly involved with hotel policies, the best course of action would be to reach out to the individual hotel management for any assistance regarding refunds or cancellations. It’s always our goal to ensure that travelers have a seamless experience, and I hope your future bookings are smoother. If you need further guidance on how to handle these types of situations, we’re here to help.Take care, and may your next journey be more enjoyable!Yours sincerely, Waldorf Astoria Cairo
Bonnie Yang -baomin
Camera Premier (2 letti matrimoniali alla francese)
Soggiorno: dic 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 5 feb 2025
房間乾淨明亮舒適，大堂氣派，距離機場10-15分鐘，推薦給第二天趕飛機或者當天飛機抵達開羅的朋友。 周邊10公里內有大型商場和超市，可以買買買。早餐可以點單+自助，蠻精緻的，品種不是很多。 床很舒服，下床還有鋪一個腳墊。
Traduci
6/12
Risposta dalla struttura: Dear Bonnie, Thank you for sharing your experience! We're delighted that you enjoyed the clean, bright, and comfortable room, as well as our grand lobby and convenient location near the airport. It’s great to hear that you’d recommend us for travelers with flights and that you found nearby shopping options convenient.We appreciate your feedback on breakfast and will take it into consideration. Glad you loved the comfy bed and the thoughtful touch of the foot mat! Looking forward to welcoming you again soon. 😊✨Yours sincerely, Waldorf Astoria Cairo
SunHengYen
Suite Deluxe con 1 camera da letto
Soggiorno: feb 2025
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 14 mar 2025
到餐廳時有另外一群人在用餐，刻意區隔了自助晚餐的區域，餐點也不同，都已經買了這麼高等級飯店的晚餐，卻又有所區分，令人不悅。
Traduci
Utente ospite
Camera Deluxe King
Soggiorno: nov 2024
Coppia
63 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
真的很棒的一家酒店 在埃及最好之一了 床品很舒服 也是超有性價比的一家酒店 工作人員很有服務意識 周邊吃飯也是很方便 離機場比較近
Traduci
Risposta dalla struttura: Thank you for your fantastic review! We’re thrilled to hear that you found the bedding comfortable, enjoyed the service-minded staff, and appreciated the convenience of our location. We always strive to provide great value and are so glad that you experienced it during your stay. Looking forward to welcoming you back for another great visit!Yours sincerely,Waldorf Astoria Cairo
Aziz
Camera Deluxe King
Soggiorno: nov 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 30 dic 2024
كل شىء كان رائعا بدءا من الاستقبل حتى خدمات الغرف والكونسيرج
Traduci
Risposta dalla struttura: Thank you so much for your wonderful review! We’re delighted to hear that everything from the reception to the room service and concierge met your expectations. We’ll be sure to pass along your compliments to the team. We can’t wait to welcome you back for another exceptional experience!Yours sincerely,Waldorf Astoria Cairo
Utente anonimo
Camera Deluxe Comunicante per Famiglie
Soggiorno: feb 2025
Solo
6 recensione
1.0/5
Pubblicata: 27 mar 2025
非常差！！簡直不敢相信這是華爾道夫旗下的酒店！！服務巨差👎設施#陳舊，辦理個入住辦了30分鐘，最後還辦錯了，少開了一間房，店家還不承認，最後攜程賠付的
Traduci
Utente anonimo
Camera Deluxe King
Soggiorno: nov 2024
Solo
8 recensione
4.2/5
Molto buono
Pubblicata: 22 dic 2024
開羅環境相當好的酒店，入住的時候前台的女接待態度很討厭，一開始給個樓層很低的，讓換高樓層還**，給的房間號也特別不吉利，房間風景也市最爛的，開窗就是開羅很臟的街區，衹能説這個酒店也就是中庭的景值點價格，房間倒是很大
Traduci
Risposta dalla struttura: Thank you for sharing your experience with us. We're glad to hear that you found the room spacious and the atrium view worthwhile. However, we sincerely apologize for the challenges you encountered with the initial room and the check-in process. This is certainly not the level of service we strive to provide. Please rest assured that your feedback will be reviewed with our team to ensure that future experiences are smoother and more enjoyable. We truly hope you'll give us the opportunity to welcome you again for a better stay.Yours sincerely,Waldorf Astoria Cairo
Utente anonimo
Camera Premier con letto a due piazze
Soggiorno: set 2024
Viaggio con amici
2 recensione
4.5/5
Ottimo
Pubblicata: 8 nov 2024
位置稍偏，離市中心各個景點約有二三十分鐘路程，達不到華爾道夫的水準，但勝在是新酒店，基本能滿足預期，
Traduci
Risposta dalla struttura: Thank you for sharing your thoughts with us. We appreciate your understanding regarding our location, and we’re glad to hear that the hotel met your expectations. We’re continuously working to improve and elevate the experience, and your feedback helps us tremendously. We hope to welcome you back soon for a stay that exceeds your expectations!Yours sincerely,Waldorf Astoria Cairo
Hanlegehan
Camera Deluxe King
Soggiorno: dic 2024
Coppia
8 recensione
4.5/5
Ottimo
Pubblicata: 12 gen 2025
在埃及，這家挺不錯了，房間挺大，早飯能吃，價格合適，服務不錯
Traduci
Risposta dalla struttura: Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with us, from the spacious room and delicious breakfast to the service and value. We look forward to welcoming you back for another wonderful stay!Yours sincerely,Waldorf Astoria Cairo
Zhangerjun
Camera Deluxe King
Soggiorno: set 2024
Viaggio con amici
9 recensione
4.0/5
Molto buono
Pubblicata: 25 nov 2024
還可以吧 離機場比較近 剛開還是有點味道
Traduci
Risposta dalla struttura: Thank you for your feedback! We’re glad to hear that our location was convenient for you. We truly appreciate your understanding as we continue to fine-tune our services and spaces. We hope to welcome you again soon for an even better experience.Yours sincerely,Waldorf Astoria Cairo
Utente ospite
Camera Deluxe con 2 letti matrimoniali
Soggiorno: ago 2024
Lavoro
31 recensione
5.0/5
Eccezionale
Pubblicata: 25 set 2024
位置非常好 服務很到位，早餐品類非常豐富！
Traduci
Risposta dalla struttura: Thank youuuu
Utente ospite
Camera Deluxe con 2 letti matrimoniali
Soggiorno: dic 2024
Famiglia
17 recensione
4.7/5
Fantastico
Pubblicata: 4 feb 2025
房間相對寬敞，設施還不錯
Traduci
Risposta dalla struttura: Thank you for your feedback! We're glad to hear that you enjoyed the spacious room and the facilities. We hope to have the pleasure of welcoming you back for another comfortable stay.Yours sincerely,Waldorf Astoria Cairo
Utente ospite
Camera Premier (2 letti matrimoniali alla francese)
Soggiorno: nov 2024
Viaggio con amici
9 recensione
5.0/5
Eccezionale
Pubblicata: 19 dic 2024
房間很好，户外泳池恆温舒適
Traduci
Risposta dalla struttura: Thank you for your lovely feedback! We’re thrilled to hear you enjoyed the room and had a relaxing time at our heated outdoor pool. We look forward to welcoming you back for another comfortable and refreshing stay!Yours sincerely,Waldorf Astoria Cairo