Utente ospite
1 luglio 2022
1) It was a nightmare checking-in. I reached the hostel at 6:30pm and realized that there was no reception but to use Goki for checking-in. However, I received a notice from Goki that "no reservation" after keying in my confirmation number. I got a shock and kept asking for help from strangers within the hostel. By the time I got it solved, it was like 8:30pm and I was starved to death.
2) Though Goki is an easy system but u need to bring your mobile everywhere you go even to the toilet eg shower (what happen if you forget to bring out the phone); there was a time my phone was almost out of battery (1% left) and I have to quickly charge it by borrowing charger from others.
3) There is no window in my room (single) and the air-con temperature is beyond my control
4) The reception area only opens till 2pm daily, after which you have to make call for any housekeeping services. It really pose inconveniences for first timer who wants to know about Cairns in terms of the directions, places of interests etc.
5) The location is excellent but I don't think I will recommend this hostel to my friends in future.
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