Natalie H
14 aprile 2025
We recently stayed in caravan 052, the two-bedroom gold caravan, and overall, our experience was positive. Accommodation: The caravan was beautifully maintained and in pristine condition, providing everything we needed for a comfortable stay. It featured a king-size bed, two twin beds, and two pull-out sofa beds. While we did find the beds to be somewhat uncomfortable, we managed to sleep reasonably well. The view from the caravan was absolutely spectacular. Activities and Entertainment: One area where we were quite disappointed was the lack of activities for children and evening entertainment, especially during the Easter holidays. The resort was less busy than we had expected, which may have contributed to this. In comparison, other resorts, such as Haggerston Castle, offer dedicated children’s entertainment at 5:30 PM and 8:30 PM, which is greatly appreciated by families and would have enhanced our stay. Facilities: We believe that the soft play, amusements, and pool area require significant upgrades, as they felt dated and lacked the potential to provide a more enjoyable experience. While we understand that there are times when inflatables are available in the pool, this isn’t ideal for toddlers. A separate pool area for young children would be a fantastic improvement. Service: Unfortunately, we did have an unpleasant encounter with Owen at the front desk, who was quite rude. Thankfully, his manager, Colette, was fantastic and resolved our issue regarding transport home, saving the day. Food and Pricing: The food at the café was satisfactory, though a bit bland and lacking in flavor. We also found the prices to be quite high; for example, we ordered two draft Pepsis and two fruit shoots and were charged £12, which felt excessive. Conclusion: Regrettably, the lack of food options and activities for children would deter us from returning in the future, as this is a significant factor for our family. It’s a shame because the location and the caravan itself were stunning. If we were to return, it would likely be for a romantic getaway at the Shore House at Lochgoilhead, which offers live entertainment on weekends and delicious food.
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