Scopri il tuo soggiorno a Caerleon

Ho soggiornato in questo hotel per una conferenza presso l'ICC, e devo dire che questo posto è stato grande in termini di pulizia e amicizia del personale. Il cammino verso la CPI potrebbe essere meglio, perché si deve attraversare molte luci di traffico, ma è per il consiglio di riparare! Adoro il colazione a distanza!

Loved our stay... Was almost put off by the reviews but so glad I wasn't because it was perfect! The issue with the carpark has been removed and breakfast was serviced in the main restaurant. We had the deluxe room which was spotless, cosy and so glad we went for the bath in the room as it made the visit a little different. The staff were brilliant and the breakfast was superb. Don't be put off by the reviews. This place has listened and made changes from what we experienced. We'll be back soon

I’ve reviewed this hotel previously and have given a high rating. Unfortunately, due to recent experience I have to leave a negative review, the customer service is appalling for a 5* hotel. I booked a meal for a special occasion, due to illness we were unable to attend, I contacted the restaurant and cancelled with my explanation, I received an email from the hotel to confirm cancellation. The next day I was charged £40, now if I had not cancelled I could understand the charge, but considering I consider myself to be a loyal longstanding customer which has spent plenty of money at this resort over the years I find their attitude to be abhorrent! I have contacted the hotel on 3 separate occasions and no one gets back to you, you are just ignored. I and my family have decided to no longer use the establishment which is disappointing, but the service is clearly not what I would expect!

L'hotel è un villaggio di vacanza, con famosi club di golf e sette ristoranti di stile diverso, salsa da piscina, camere con trappole, e non così delicate per il tempo di soggiorno e di partenza.Il colazione è anche ricco!

The staff were very helpful. There was one staff in particular Jamie Marchent who went out his way to help us he took my case to my room, he talked to us evry time when he went by, Jamie was always polite, he was very approachable when needing help, Jamie was always smiling and he is a lovely lad. Over all I have enjoyed my time at the holiday inn newport and had a lovely welsh experance and I will be back. Thank you for a lovely stay and making me feel welcome.

非常的方便

Da una stazione ferroviaria a piedi per l'appartamento per dieci minuti, l'appartamento è situato in un edificio di scrittura. Ho appena bisogno di una reception per aiutare a aprire la porta.La ricezione è una madre, la gente molto amichevole e entusiasta. Dopo aver finito di soggiornare nella stanza, la stanza è due camere in una sala. È possibile cucinare e la cucina è molto completa, ma non c'è esperienza di stare un giorno.L'esperienza è buona, ho un senso di famiglia.