Hotel in zona CAEN RAILWAY STATION, Caen

Excellent in every way. Quick helpful reception. Extremely clean well appointed room. High level of security. Enclosed storage for bikes. Good value. I was rather concerned after I had made a booking after reading a review that complained that the bedding was not changed every day. Ignore this negativity, the People gets my vote for cleanliness. One observation. The windows in the bar/ pizza area could do with a polish. They seemed a little ‘ greasy’ in the setting sun. Apart from that minor comment, perfect. I have no connections with the People. I was an unnecessarily apprehensive visitor.

Abbiamo avuto un'esperienza molto ansiosa in questo hotel. Prendemmo una stanza in questo hotel e, al nostro ritorno dal ristorante di notte, abbiamo potuto constatare che qualcuno aveva preso la doccia nella nostra stanza e era stato lasciato nel nostro letto. Una carta di un'altra stanza era posta sul tavolo della notte.Fortunatamente non avevamo ancora depositato i bagagli, ma soprattutto non abbiamo attraversato questa persona. Abbiamo contattato il vigile della notte, quest'ultimo ci ha riassegnato una stanza senza avere potuto darci una spiegazione plausibile.

Have just returned from a 7 night stay at this hotel. The staff were polite and the rooms were serviced to a good standard every day. There are plenty of eating opportunities available in the immediate area to suit most tastes. We chose to cross the road and eat at the Flunch, which best suited our needs. Very handy location for our tour of the D Day beaches. Recommend.

Buongiorno, prenotazione 1 mese prima per una camera gemella per mio figlio e me. al nostro arrivo nessuna camera di questo tipo disponibile quindi obbligo di pagare un'altra camera 170 euro in 2 giorni! è perfettamente intollerabile! E' un volo evidente. La prima notte l’hotel accoglieva un gruppo scolastico, costretto a chiedere la calma chiamando la ricezione a 22H i bambini urlavano e correvano nei corridoi. a 5, 50 euro il colazione, troverete solo frugalità, nessuna scelta e prodotti di basso livello. Il personale è tuttavia molto simpatico ma l'esperienza è inaccettabile. alla fine del soggiorno vi viene offerto un biglietto da regolare con la metà della fattura già regolata arrivando ... Viaggiare molto con la mia azienda è l'esperienza più grande Non mi piaceva in un hotel, che ho potuto vivere.

Abbiamo soggiornato nell'hotel Mercure Cote de Nacre per 3 notti in luglio. I punti positivi dell'hotel sono la qualità generale della struttura e dei servizi della catena Mercure, la serietà e professionalità di tutto il personale, la posizione comoda per visitare (in auto) molti luoghi interessanti della Normandia, la silenziosità delle camere. Non abbiamo provato la prima colazione, il ristorante invece lo abbiamo valutato nella media, e non troppo caro. Dal lato difetti (nessuno grave), abbiamo il prezzo della camera, purtroppo prenotata all'ultimo momento e quindi non particolarmente conveniente, la relativa scarsità di servizi in camera (nessun frigo-bar, nessuna directory dei servizi dell'hotel, anche se poi via Wi-Fi era possibile accedere ad un menu di funzioni online). Nel complesso, una risorsa sicura che raccomanderei a chi avesse bisogno di soggiornare in questa area: nessun ”wow!”, ma un servizio completo, serio ed affidabile.

Habitué des hôtels B&B, j'ai retrouvé le confort des chambres familiales. Mais un point négatif qui a un peu gêné nos nuits dans celui-ci, est l'éclairage permanent des couloirs extérieurs de l’hôtel. La fenêtre de notre chambre se trouvait juste en face d'un éclairage, et malgré le rideau tiré, nous avions un halo lumineux permanent... bien gênant pour avoir une nuit reposante. Sinon la chambre familiale est toujours aussi confortable avec une bonne literie.

I booked the hotel online which was a simple operation, I was arriving after reception closed and entry was via an automated machine at the car park entrance. Despite having paid I had to pay again to get my room entry cards which needed calls on my return to U.K. to arrange a refund. I had booked three rooms initially but added another date at the start, these were dealt with as totally separate bookings. The first room was two single beds with a third bed above the singles, the bathroom was very small, the impression was not good. Breakfast was adequate. For the second set of three nights we had to book out of the first room repack all of our kit and move into the second room after 2pm. The second room was much better with a double bed a larger bathroom the whole thing was better. There is free wifi, lots of parking. The manager could have been more helpful with the refund issue.

In visita per scoprire le spiagge dello sbarco, siamo stati accolti con professionalità, con un notevole umorismo e beneficenza. Suite à préoccupation indépendant du personnel de l’hôtel (un client récalcitrant à un hôtel non fumeur), La réaction fu immediata. Merci à Maxime (selon les sources) pour la résolution du problème, rapidement et avec amabilité. Francamente il personale è al top. Grazie al team . Il piccolo dej' è buono. Le camere sono ben tenute e spazioso. Ben situato anche per accedere alle spiagge della Manica e del Cotentin. Grazie a tutta la squadra !

This review is based on the hotel being a 4* spa hotel. It's more like a 3*. Based on the price and rating, it falls short of what you pay for & what you get. The location is excellent - best in the area and there is no competition, so for that, it's worth it's 4*. It's well staffed and most staff are helpful & attentive. We had lunch on the terrace on a sunny day, and the service then wasn't the best. Different waiters came each time, so they didn't know who had ordered what. Usually in France we notice they always do and that's what sets French service apart from others. Not the case here - the wrong dishes were brought, there was some confusion and the sharing dishes we did order all arrived at different times. It was rather lacking and felt disjointed. We had to ask for drinks twice and that was also confusing. We had breakfast every day. Decent enough - but the layout of the breakfast, especially in the corner where the bread and jams were made it congested there. They have the guest reception/greeting desk in the same corner, rather than right at the door as you enter, so it was rather confusing for those on their first day, wondering where the staff member was. A simple rearrangement would solve this. We had the best room - the suite. Usually, I'd expect some extra items in a suite, like complementary drinks, fruit - I've even had reserved tables at breakfast, reflecting the premium price of a suite (especially in high season). There was nothing. Each day we had to ask for the water to be replenished and there was nothing else in the fridge. There was tea/coffee but no milk. We could have asked for milk from the bar. Remember this is a suite in a 4*... on the ferry over, in their premier cabins, we had better service. It left me wondering where the extra money (and it was a lot) went, other than a bigger room. The room was nice. The toilet was very small, though and getting in and out takes careful planning as the door opens inwards. Astonishingly - there were no USB ports in the room. The 3* budget hotel I use for work has these, as did the basic cabin on the ferry over, but none here. I do have an adapter but did't imagine I'd need it in a hotel of this level, so left it behind. This can easily be solved. Charging phones/cameras became a chore. The view was nice, but the windows are very small and narrow. I had to stoop to see the view, or sot down and stretch up. The spa was OK. The steam room wasn't working for a while and I couldn't find any staff for some time. Someone else reported it, but it never returned to proper service. It had been OK the previous day. They do let children in the spa, which is something I'd change. A spa is supposed to be a place to relax and putting up with other people's children is often not conductive to that. In summary, it's a pleasant hotel, with nice staff and I would stay again if in the area, however, for the price and rating, it does fall short. I wouldn't bother with the suite.