Country Inn & Suites by Radisson, Byram-Jackson South, MS

Management do better I have never wrote a review so extensive in my entire existence. This location has potential however, this hotel is NOT worth the visit. The room was not clean. Start off with the bed. It was hard with the sheets and covers smelling like an old ass man. The initial towel count was one wash cloth and one bath towel. I went down to get more towels and it’s time to replace them. The towels are not clean. Rebranding also requires improving business operations to accommodate the new brand. Corporate do your job and evaluate this property. To the brand and standard you are trying to implement. Furthermore, the overnight staff is not attentive. Attitude gotta go. You are in hospitality. In this case this hotel should consider an autonomous route if customer service satisfaction is a problem. I requested for different bedding and the text feature of accommodation doesn’t work. The halls are smelly and disgusting. The entire hotel needs a deep clean. The breakfast is not like other properties I have been in. There were flies near the food and the food looks very displeasing.

Pool was green and no wash rags. Asked for them but they didnt have any till the secind day. Rooms were great

The check in staff was very pleasant. She moved my room as the original room had animal hair all over the floors and furniture. The same lady was nice to change our towels the 2nd day as nobody brought us fresh towels after we turned in the dirty ones. The same lady didn't mind reprogramming our keycards 2x and walk to our room to ensure they worked after the 3rd time of me going to report they didn't work.