Utente ospite
9 febbraio 2025
A beautiful hotel in stunning grounds which is super dog friendly - but what made it absolutely outstanding were the staff. They were so welcoming, super attentive and nothing was too much. Both Emma on Reception and Duncan in the Restaurant (who was also generally everywhere, whether that be room service, maintenance, serving in the restaurant, or providing dog treats!) deserve special mention. Duncan in particular went above and beyond to make our stay extra special. Everyone made us feel at home, and took the time to chat to us. The evening meal in the Orangery was fantastic. Our only feedback was the suite we stayed in was a bit tired in places (a few items need fixing/ mould around the bath/ water not being hot enough) but we looked passed these easily due to the rest of the stay being really enjoyable. We’ve stayed at Hand Picked Hotels before and will again - they are a hidden gem for dog owners.
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