TownePlace Suites Dayton North

I was on marriott points. I checked in and asked for an upgrade they indicated nothing available. The room was very small. I think they gave me the smallest room due to reservation on points. When we went to open the spare sheets/blankets for the sofa bed from the closet, there was a bug on the spare blanket, a small bug, looked like a bed bug after i googled but im no bed bug expert. I examined the actual bed and did not see anything else and the sheets were clean on the bed. I took the blanket to the front desk, they gave me another room, a larger room now. Went to the new room and examined the bed and spare sheets and one of the spare sheets was very very dirty. I asked for new sheets at the front desk and gave them the dirty sheet. The bed was very uncomfortable, kept sliding to the middle, not a king as reserved. Underneath the sofa mattress was dirty and very old, some holes. I checked in late and after all this, it was 1am. I was very tired. In the morning we were getting ready and the new room looked to have mold in the closet, they did clean it off after i told the front desk but it was black in the closet wall behind the shower wall. The night staff checking us in was very nice. They did give me some points back to my marriott but not enough in my opinion, due to a very late night and issues it was upsetting. The workers were nice and handled everything asap, due to the workers helping and being very nice it was hard to get upset at them, they were trying to make it right. The place was older, and the beds and furniture had alot of use. For the same price you can go to south Dayton, and get a newer hotel that is a lot nicer. We ended up at the springhill suites dayton south which did not have a kitchen but the rooms were very nice, newer and clean. A big difference of materials in towels, beds, pillows and bedding for the same points. I would not recommend the Towneplace Dayton north.

We checked in at the TownePlace Suites Marriott Dayton North on the nights of 11/26/2024 and 11/27/2024 while attending a funeral in Springfield, Ohio, the day before Thanksgiving. We flew in from Los Angeles and were greeted and checked in by one of the nicest and friendliest clerks we’ve ever encountered: Erin. What stood out was her thoroughness in ensuring we had all the information we needed about the hotel, combined with the genuine care she showed in making sure we were well taken care of. Her attention to detail and kindness elevated her service to what we would call legendary. She set the bar so high that, moving forward, we’ll be hoping other check-in staff can match the exceptional service Erin provided. I strongly recommend considering Erin for a raise or bonus—she truly deserves it. – John P. Jr

We stayed for an extended period of time due to business. I was not around much during the day but every single time I came back to my room after work, my personal belongings had been moved. And it was pretty obvious! For example, I had brought my Xbox and plugged it into the TV and one day when I came back everything was unhooked and the cords were on the floor. I don’t feel comfortable staying here at all, I definitely think they are going through my stuff when I’m not here but since this was a business trip, I cannot cancel this room and move hotels. DO NOT STAY HERE

Every day my key did not work to my room. My coffee pot was broken, I got a new one after 2 days, and they left the old one in my room. I never got new soap for cleaning dishes. My washcloths were left in the room everyday. I had all the sheets removed from my bed when I got home, and my bedding pilled in the corner--in the evening.

I booked this hotel in Novemer 2022 for a weekend stay in September 2023 for University of Dayton Family weekend. I received an email last night that was very generic, stating that the hotel cancelled my reservation for no reason. I tried calling the hotel and got a rude front desk person on the phone. I asked for the manager and he said that she is "unavailable" and gave me some sketchy email address. My email was then sent back to me as undelivered. Be aware of this place, it is also not "Marriott" owned. Lucky for me, I found another Marriott hotel to stay at.

This hotel is horrid It needs a major remodel. Broken Furniture nasty stains on upholstery. No soap or shampoo in Showers. We were in a 2 room suit a very expensive room Felt like we were in a run down Trailer from the 70’s Do Not Stay here Do mot trust the branding its false advertising only positive was the nice staff who could not help that hotel management has let the place descend into a hell scape